Job Description

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

• Consistently offer professional, friendly and engaging service
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment
• Prepare all coffee, espresso, juice bar drinks ordered while maintaining high productivity levels
• Maintain accurate department signage and pricing
• Manage transactions with customers using POS system
• Maintain back stock in good order
• May assist with bartender duties when required
• Operate and sanitize all equipment in a safe and proper manner
• Sweep floors between guests and service accordingly
• Clean up spills and debris off the floor during and between service
• Discard trash to appropriate location
• Maintain cleanliness and organization of the station and the workspace
• Ensure standards are respected with regards to plate presentation
• Expedite food orders when necessary
• Support and assist Chefs and Managers
• Control costs and waste
• Be proactive by assisting co-workers
• Be familiar with all menu items and aspects and services of the property
• Clear excess dishes on counter to maintain clean and orderly appearance
• Exceed guest’s expectations
• Maintain LQA/Forbes 5* standards of service
• Comply with liquor laws
• Maintain regular and predictable attendance
• Other duties as assigned

Qualifications

• Must have minimum one year of customer service experience
• Must have exceptional organizational qualities (skills)
• Must have friendly, helpful, engaging manner
• Able to work flexible hours, weekends, and holidays

Additional Information

What is in it for you:

• Hourly rate: USD $25.00 per hour
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.