Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world.  The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About the role:

In this role, the Barista will serve guests' needs by providing exceptional knowledge of specialty coffees as well as information regarding preparation methods and personalized service.

What you will do:

• Prepare and serve a selection of drip and specialty coffees from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards.
• Confirm guest orders including any special needs or requests using the hotel’s point-of-sales system; check completed orders with the guest’s original order.
• Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of each item’s taste and preparation methods; maintain a working knowledge of coffee and specialty drinks.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Clean coffee machine.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items with manager assistance.

What you bring:

• An outgoing personality and a can-do approach to an assigned task
• High level of understanding and knowledge of coffee, espresso and tea, including preparation methods
• Background in Luxury Resort and Hotel considered an asset

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals