Job Description

• This position responsible for leading the coffee shop outlet operation and ensures staff provides a memorable and legendary experience for all guests. Responsible for providing fast, friendly and world-class hospitality to all guests. Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

$25.00 per hour

• Supports the Manager in all departmental initiatives related to Starbucks
• Owns the Starbucks area experience including cleanliness, customer facing signage, audio/visual components and ensures the highest level of welcoming and promptness from staff
• Assists in the development and implementation of goals and objectives for the Starbucks outlet
• Promotes customer loyalty and brand image through continually exceeding customer expectations
• Reviews scheduling and staffing levels to ensure adequate levels to accommodate guest volumes
• Inspires and motivates partner performance through specific recognition and feedback
• Leads and serves with the Green Apron behaviors; sets the shift standard and recognizes the positive actions of others
• Greets everyone at all times. Smiles and makes eye contact and verbally greets guess and co-workers from arrival to the property departure
• Prepares coffee with a comprehensive understanding of coffee blends, quality, coffee variety, roast degree and latte art
• Recites recipes from memory and flawlessly prepares all beverages
• Upsells chocolate and pastries in accordance with restaurant standards
• Ensures all equipment is in working order throughout shift in accordance with established standards
• Assists with various new hire training on product preparation, cash handling procedures and cash register policies when settling guest checks
• Responsible for stocking retail areas and maintains a clean and safe work environment

• Must be congenial and have neat, professional appearance with good personal hygiene
• Must be reliable and conscientious with the ability to lead as a team
• Must have strong interpersonal and communication skills
• Ability to interact (in English) with guests, co-workers and supervisory staff
• Must be accurate and detail oriented with the ability to learn quickly
• Ability to act quickly and exercise good judgment under pressure and/or conflict situations

Minimum two years of high-volume, serving experience. Must have successfully completed Barista Training and advanced Store Training.

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.