PPHE Hotel Group

Barista - Illy Café

PPHE Hotel Group  •  Amsterdam, NL (Onsite)  •  3 hours ago
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Job Description

Barista - Illy Café at Park Plaza Victoria
Be part of our vibrant Food & Beverage team as a Barista at Illy Café in Park Plaza Victoria.
As a Barista, you'll play an important role in creating outstanding guest experiences every day. Whether you're preparing the perfect flat white, recommending a delicious treat, or sharing local knowledge with a guest, you'll help bring our hospitality to life while developing your skills in a dynamic and rewarding environment.

Benefits of working as a Bartender:
  • Birthday bonus of €250 (gross, paid in the month of your birthday)
  • Competitive salary
  • Tasty meal during shift
  • Industry pension plan
  • 25 days holiday
  • 1 extra day off for your wellbeing
  • Exciting job opportunities within PPHE Hotel Group across Europe
  • Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Travel compensation (max €250 net pm based on full-time employment)
  • Recommend a friend scheme (earn up to €750 for each friend who joins us)
  • 8% holiday allowance (paid yearly in May)
  • Flexible working policy (if applicable)
  • Annual company parties and outings
  • Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
  • Discount on the collective health insurance from VGZ
  • Departmental incentive schemes
  • Great (online) Learning & Development opportunities to grow your career
  • An advanced onboarding program
  • Access to the hotel gym during low peak hours
and more…
What we're looking for:
  • Previous experience as a Barista, Food & Beverage Assistant, or in a customer-facing hospitality role
  • Passion for coffee and a good understanding of coffee preparation and hot beverage techniques
  • Exceptional customer service skills and a genuine desire to create memorable guest experiences
  • Strong communication and interpersonal skills
  • Confidence in upselling and making personalised recommendations
  • Ability to work effectively in a fast-paced environment
  • Excellent attention to detail and presentation standards
  • A proactive, positive, and solution-focused attitude
  • Flexibility to work a variety of shifts, including weekends and holidays when required
  • Knowledge of food hygiene and health & safety practices

What you'll be doing as a Barista:
  • Welcome guests and deliver a warm, friendly, and personalised experience
  • Prepare and serve high-quality coffees, hot beverages, food, and snacks in line with company standards
  • Take orders, process payments, and ensure service is delivered efficiently and accurately
  • Proactively upsell beverages, food items, and loyalty programmes to enhance the guest experience
  • Support daily coffee shop operations, including opening and closing procedures, stock control, and maintaining cleanliness standards
  • Develop strong product knowledge of menus, drinks, promotions, and service techniques
  • Handle guest requests professionally and work with other departments to ensure guest satisfaction
  • Share information about hotel facilities, local attractions, and services to create memorable guest experiences
  • Demonstrate flexibility, attention to detail, and a proactive approach to service excellence
  • Follow all health & safety, food hygiene, and company policies while contributing positively to the wider hotel team
What are you waiting for?

Park Plaza. Be part of it.
PPHE Hotel Group

About PPHE Hotel Group

PPHE Hotel Group is an international hospitality real estate company, with a portfolio of primarily prime freehold and long leasehold assets in Europe.

Through its subsidiaries, jointly controlled entities and associates it owns, co-owns, develops, leases, operates and franchises hospitality real estate. Its primary focus is full-service upscale, upper upscale and lifestyle hotels in major gateway cities and regional centres, as well as hotel, resort and campsite properties in select resort destinations.

PPHE Hotel Group benefits from having an exclusive and perpetual licence from the Radisson Hotel Group, one of the world's largest hotel groups, to develop and operate Park Plaza® branded hotels and resorts in Europe, the Middle East and Africa. In addition, PPHE Hotel Group wholly owns, and operates under the art'otel® brand and its Croatian subsidiary owns, and operates under the Arena Hotels & Apartments® and Arena Campsites® brands. The Group also operates a Radisson Hotel Collection and two Radisson RED properties.

PPHE Hotel Group is one of the largest owner/operators of hotels in central London. Its property portfolio comprises of 51 hotels and resorts in operation, offering a total of approximately 9,700 rooms and eight campsites.

PPHE Hotel Group is a Guernsey registered company with shares listed on the London Stock Exchange and is FTSE 250 Company. PPHE Hotel Group also holds a controlling ownership interest in Arena Hospitality Group, whose shares are listed on the Prime market of the Zagreb Stock Exchange.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Amsterdam, NL
Year Founded
1989
Website
pphe.com
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