Job Description

Omni Las Colinas

Join the Team at Omni Las Colinas Hotel – Where Luxury Meets Lifestyle

Nestled along the scenic Mandalay Canal in the heart of Irving, Texas, Omni Las Colinas Hotel is a vibrant urban retreat that blends upscale sophistication with the energy of a growing destination. Our AAA Four Diamond property recently completed a $13-million-dollar renovation, elevating every corner of the hotel with modern design, enhanced amenities, and refreshed guest experiences.

With 401 luxury guest rooms and 96 suites, event space spanning more than 50,000 square feet, and the iconic LRH Restaurant & Bar, our hotel offers guests—and associates—a dynamic, high-end experience. From waterfront dining and resort-style pool experiences to curated local events, we serve as a central hub for leisure travelers, business professionals, and locals alike.

At Omni Las Colinas, we don’t just deliver exceptional service—we create unforgettable experiences. And it all starts with our people.

We’re looking for passionate, driven, and service-focused individuals to join our team. Whether you're beginning your career in hospitality or looking to grow in a supportive, inclusive environment, you'll find endless opportunities here. As part of the Omni Hotels & Resorts family, you'll benefit from a strong culture of excellence, industry-leading training, and a commitment to associates well-being and development.

Baristas are responsible for maintaining the highest possible standards for guests by providing quick, efficient, and professional service to ensure satisfaction. Restock merchandise, keep the coffee bar clean, and ensure guest satisfaction.

Responsibilities:

• Must be able to communicate effectively with guests and associates
▪ Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
▪ Must remain professional in all situations.
▪ Must work well in stressful, high-pressure situations.
▪ Understand and acknowledge proper uniform and grooming standards.
▪ Ensure that the lobby public areas are maintained and cleaned through liaison with the housekeeping department
▪ Assist with monthly inventory.
▪ Maintain a clean workspace throughout the entire shift.
▪ Follow the proper procedure for accepting credit cards and checks.
▪ Maintain a cash bank.
▪ Verifying guest room numbers for room charges.
▪ Interact with other departments to ensure guest needs are satisfied.
▪ Adhere to proper food handling procedures.
▪ Proper knowledge of equipment use and safety procedures.

Qualifications:
• Minimum 1 year customer service experience in a food/beverage and/or retail environment. Previous coffee house and/or hotel experience preferred.

▪ Previous cash handling and face-to-face customer service experience required
▪ Ability to accurately and efficiently input information into MICROS
▪ Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
▪ Ability to work cohesively with co-workers both within and outside of your department
▪ Ability to prioritize, organize, and follow up on guest requests and needs in a fast-paced environment
▪ Must be TABC & Food Handler certified.
▪ Must be able to work a variety of shifts, including weekends and holidays.
▪ Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.
▪

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.