Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, Zaros Bakery, Shake Shack, Starbucks, Bluestone Lane etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.

As a company, we value Hospitality, Integrity, Passion, Innovation and Success!

As a Barista at Villa Restaurant Group, you will play a pivotal role in crafting memorable experiences for our Guests by preparing and serving a variety of coffee and beverage offerings with precision and enthusiasm. Your warm and friendly interactions with our guests will create a positive atmosphere and leave a lasting impression.

WHAT YOU'LL DO:

1. Coffee Preparation: Expertly prepare and serve a wide range of coffee and beverage items, including espresso, lattes, cappuccinos, and tea, adhering to Villa Restaurant Group's standards of quality and consistency.
2. Guest Service: Welcome Guests with a friendly and approachable demeanor, take orders, and provide recommendations based on guest preferences.
3. Order Accuracy: Prepare and present orders accurately, paying close attention to detail to ensure the highest quality beverages are served to our guests.
4. Cash Handling: Efficiently process guest payments, operate the cash register, and maintain accurate cash handling procedures.
5. Product Knowledge: Stay informed about our coffee menu, promotions, and special offerings, and assist guests in making informed choices.
6. Cleanliness and Sanitation: Maintain a clean and organized workspace, including the coffee station and equipment, following health and safety guidelines.
7. Efficiency: Work efficiently, especially during peak periods, to minimize guest wait times while providing top-notch service.
8. Guest Engagement: Build rapport with Guests by engaging in friendly conversation, ensuring their needs and preferences are met, and addressing any questions or concerns.
9. Stocking and Inventory: Monitor inventory levels, restock supplies as needed, and report any inventory discrepancies to the supervisor.
10. Adherence to Policies: Strictly adhere to all company policies, procedures, and standards, including food safety regulations.

WHAT YOU'LL NEED:

• Previous experience as a barista or in a similar guest-focused role is preferred.
• Outstanding communication and interpersonal skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Basic math skills and cash handling experience.
• Strong attention to detail and a passion for delivering exceptional beverages.
• Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
• Physical requirements: Ability to stand for extended periods, lift and carry up to 50 pounds, and bend and reach to access equipment and supplies.

WHY SHOULD YOU APPLY

• Competitive salary
• Medical benefits
• Meal discounts
• Excellent training
• Career growth
• Fantastic culture and work environment - Fun & Quirky! Who Knew!
• Flexible schedules

Ideal candidates will have a passion for guest service satisfaction, the restaurant industry, and must be able to work flexible schedules including weekends and holidays and should have a great attitude and take pride in their work!

We offer a fun and friendly work environment, superior training, excellent advancement opportunities, benefits and great hours!

Villa Restaurant Group is an Equal Employment Opportunity Employer.

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