Barista & Sales Position (Grade 12)
The opportunity:
We are currently seeking a dynamic and enthusiastic Salesperson with a unique blend of customer service skills, sales expertise, and hospitality experience.
The successful candidate will be responsible for providing exceptional customer service, assisting customers with their purchases while creating a warm and welcoming atmosphere.
Additionally, they will be responsible for preparing delicious coffee beverages to enhance the overall customer experience.
Responsibilities:
• Customer Engagement: Being an ambassador for our brand and offering exceptional service to ensure a positive shopping experience
• Sales Expertise: Understand and communicate product features, benefits, and promotions to drive sales and achieve targets.
• Coffee Preparation: Prepare and serve coffee beverages to a high standard, ensuring consistency and quality.
• Store Maintenance: Maintain a clean, organized, and inviting store environment, including the coffee preparation area.
• Cash Handling: Process transactions accurately and efficiently
• Team Collaboration: Work closely with team members to support overall store operations and achieve sales goals.
• Inventory Management: Assist with stock replenishment, product displays, and inventory management.
Requirements:
• A Matric certificate
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.
Competencies and behaviours for success:
• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za
