Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Barista – Croissanterie at Pavyllon

Four Seasons Hotel London at Park Lane

At Four Seasons, exceptional experiences are often found in life's simplest moments. At the Croissanterie by Pavyllon, those moments begin with expertly crafted coffee, exceptional pastries, and genuine hospitality delivered with warmth and personality.

Four Seasons Hotel London at Park Lane is seeking a Barista to join the team at our Croissanterie, an exciting extension of Chef Yannick Alléno's acclaimed Pavyllon London.

About the Croissanterie

Located within Four Seasons Hotel London at Park Lane, the Croissanterie offers a refined yet accessible experience inspired by the elegance of a Parisian café. Guests can enjoy handcrafted pastries, freshly baked viennoiserie, exceptional coffee, and a selection of seasonal offerings throughout the day.

The Croissanterie reflects the same commitment to quality, craftsmanship, and attention to detail that defines the Pavyllon experience.

The role

As a Barista, you will be one of the first points of contact for guests, creating a welcoming atmosphere while preparing and serving exceptional coffee and beverages.

You will combine technical skill with genuine hospitality, taking pride in consistency, presentation, and guest interaction. This role is ideal for someone who is passionate about coffee, enjoys building relationships with guests, and thrives in a fast paced environment.

What you will do

• Prepare and serve high quality coffee, teas, and specialty beverages to a consistently high standard
• Provide warm, professional, and engaging service to all guests
• Maintain excellent product knowledge across coffee, pastries, and retail offerings
• Ensure the counter, equipment, and service areas remain clean, organised, and well presented
• Support daily opening, closing, and stock control procedures
• Handle guest enquiries and make recommendations confidently
• Process transactions accurately and efficiently
• Work closely with the Pavyllon and Croissanterie teams to deliver a seamless guest experience
• Maintain Four Seasons standards of quality, professionalism, and hospitality at all times

What we are looking for

• Previous experience as a Barista within a café, restaurant, hotel, or similar environment
• Passion for coffee and guest service
• Strong communication skills and confidence interacting with guests
• Excellent attention to detail and presentation
• Ability to work efficiently in a fast paced environment
• Positive attitude and strong team spirit
• Willingness to learn and develop within a luxury hospitality environment
• Right to Work in the UK

What to expect

• Full time position based on a 40 hour working week
• Five shifts per week across a rotating schedule
• Flexibility required across mornings, weekends, and public holidays

What we offer

At Four Seasons Hotel London at Park Lane, we support passionate people who want to grow, lead, and build long term careers within a world class luxury brand.

• £35,500 annual package inclusive of base salary and service charge
• Structured 40 hour working week
• Excellent training and clearly defined career development pathways
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
• Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support
• Bupa Dental Cover or Bupa Cash Plan
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme available
• Access to Stream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable, and sporting activities

Join the Croissanterie team

If you are passionate about coffee, enjoy creating memorable guest interactions, and would like to be part of an exciting concept within Four Seasons Hotel London at Park Lane, we would love to hear from you.

We look forward to receiving your application.