Job Description

As a Barista at The Patisserie at Nemacolin, you will create moments of exceptional hospitality through expertly crafted beverages, thoughtfully presented food and specialty offerings, and genuine guest connections. In an environment where every interaction is brief but meaningful, you will bring energy, precision, and warmth to quick-service dining while creating an elevated experience that reflects Nemacolin’s luxury standards. Your attention to detail, commitment to service, and growing expertise in food and beverage will help turn an everyday coffee or pastry into a memorable part of a guest’s stay.

What You Can Expect

• A welcoming and memorable experience where guests receive attentive, personalized service and discover a sense of warmth and excitement in every interaction, whether ordering a handcrafted beverage, selecting a pastry, or exploring specialty offerings
• Consistent beverage and food presentation through skilled espresso preparation, accurate execution of beverage requests, thoughtful presentation of cakes and pastries, and careful attention to the quality and availability of specialty items
• A polished, service-ready operation by maintaining an organized workstation, preparing for each shift, keeping products and supplies properly stocked, and partnering with the Culinary Team to maintain appropriate food inventory
• Confidence and trust in every transaction through accurate POS use, responsible cash handling, adherence to tender procedures, and careful stewardship of food, beverage, alcohol, and specialty retail assets
• A safe and responsible service environment by following health regulations, food safety practices, departmental SOPs and SOS, and Pennsylvania requirements for responsible alcohol service, including maintaining required RAMP certification
• A culture of service excellence by contributing to a collaborative team environment
• Operational readiness and accountability through participation in inventory and product management
• A foundation for continued growth in hospitality by developing expertise across beverage service, food and beverage operations, guest relations, responsible alcohol service, and the daily disciplines that support an exceptional luxury hospitality experience

What You Can Expect

• A guest-facing role where thoughtful service and expert beverage preparation can transform a brief visit into a memorable experience
• An intimate, fast-paced food and beverage environment within a luxury resort
• Daily opportunities to develop expertise in coffee, specialty beverages, food service, responsible alcohol service, and hospitality
• Collaboration with Culinary and Food & Beverage Team leadership to maintain quality, presentation, and operational readiness
• A physically active role requiring extended periods of standing and the ability to lift up to 25 pounds
• A flexible schedule that may include days, evenings, weekends, and holidays
• Opportunities to build transferable food and beverage skills and take meaningful next steps in a hospitality career

What You Bring

• Strong hospitality awareness and professional guest service skills, with a genuine enthusiasm for creating welcoming, personalized guest experiences
• Confidence communicating with guests and associates in a polished, professional manner
• An appreciation for quality coffee, food, beverage service, and the details that elevate the guest experience
• Strong organizational skills, composure, adaptability, sound judgment, and the ability to prioritize competing needs in a high-energy environment
• A collaborative mindset with the willingness to support fellow associates and contribute to a strong team culture
• Pride in maintaining exceptional standards for cleanliness, presentation, accuracy, and service

Qualifications

• High school diploma or equivalent and at least 18 years of age
• Previous barista experience preferred
• Pennsylvania RAMP certification required and must be obtained and maintained in accordance with applicable state requirements
• Fluency in English, with the ability to communicate effectively with guests, associates, and business contacts
• Ability to use a POS system and follow established cash-handling and tender procedures
• Ability to stand for extended periods and lift up to 25 pounds
• Ability to remain effective in a fast-paced environment and work a flexible schedule, including evenings, weekends, and holidays

Additional Information

This job description reflects the essential functions and qualifications associated with the position but is not intended to be a comprehensive list of all duties, responsibilities, or activities. Responsibilities may evolve or be assigned as needed to support operational excellence, business needs, professional development, and exceptional guest service standards.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

(Keywords: Cashier, Barista, Coffee Shop, Restaurant, Busser, Food Runner, Server Assistant, Food Service, Customer Service, Pennsylvania, Hotel, Hospitality)