Job Description

Join Our Team as a Barista at Pret A Manger

As a Barista at Pret A Manger, you will be an essential part of our shop team, working in front of house to create an inviting atmosphere for customers and deliver expertly crafted coffee and drinks. This role revolves around teamwork, outstanding customer service, delicious coffee, cleanliness, and efficiency.

Barista Coffee Job - Key Responsibilities

• Maintain strong working relationships with all colleagues to ensure an efficient and positive team environment
• Prepare high-quality coffee and hot drinks consistently to Pret standards, ensuring customer satisfaction every time.
• Demonstrate strong knowledge of coffee production, equipment, and shop procedures as outlined in our Barista training plan.
• Contribute to the smooth running of the delivery, kitchen, and coffee operations by supporting your teammates.

Customer Service Excellence in Coffee Shops

• Welcome and serve customers quickly and politely, engaging in a friendly, professional manner at all times.
• Follow the 6 Key Points of Service and take the time to respond to customers’ needs, delivering a memorable coffee shop experience.
• Support queue management and deliver products to customers in accordance with Pret presentation standards.
• Wear a clean, immaculate uniform for every shift to maintain Pret’s standards of professionalism and shop presentation.

Prepare Delicious Drinks – Coffee Barista Standards

• Follow the 6 Key Points of Production, ensuring every drink meets Pret’s high standards for quality and taste.
• Use, clean, and maintain all coffee machines and barista equipment with care and according to training.
• Monitor and rotate stock, ensuring ingredients are always fresh and available.

Shop Cleanliness, Health & Safety in Barista Role

• Uphold all aspects of kitchen and coffee counter cleanliness, following Pret’s hygiene and food safety procedures at all times.
• Promptly notify the manager of any safety or cleanliness concerns.
• Complete all relevant food hygiene and safety training and update certifications as required.

Productivity and Shop Profitability

• Stay up-to-date by completing all Barista and Team Member training in a timely manner.
• Comply with all financial procedures, particularly in relation to POS and till use.
• Work efficiently and maintain a consistently high standard of drink production and customer service during busy periods.

Who We’re Looking For – Barista Candidate Profile

• Passionate about coffee, food, and excellent customer experiences.
• A true team player, happy to support colleagues and work together to exceed shop targets.
• Reliable, punctual, and committed to exceeding Pret’s brand standards every day.
• Willing to learn, follow instructions, and complete training as required.
• Previous experience in a coffee shop, barista role, or retail environment is beneficial, but not required. Training is provided.

If you are enthusiastic about coffee, great service, and teamwork, apply now to join Pret A Manger as a Barista!