Job Description

About Heritage Hotels & Resorts

Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If you love crafting great coffee and creating meaningful guest moments, we invite you to join the Heritage family.

Why This Role Matters

We are seeking a Barista who understands that every guest interaction is an opportunity to create a moment of connection and care. In this role, you are not just preparing beverages, you are setting the tone for the guest experience from the very first sip. Through attention to detail, consistency, and genuine hospitality, you help transform routine coffee service into something memorable. This role matters because quality and experience go hand in hand, and the way a drink is crafted, presented, and delivered reflects the standards of the entire operation. By maintaining excellence in preparation, upholding safety and cleanliness standards, and engaging guests with warmth and professionalism, the Barista plays a key role in building trust, loyalty, and a sense of community around the space.

What You’ll Do

• Prepare and serve high-quality coffee and specialty beverages, including latte art and specialty presentations.
• Deliver warm, professional, and engaging guest service.
• Greet guests promptly and offer thoughtful beverage recommendations.
• Support bartenders and assist with beverage service flow as needed.
• Maintain consistent beverage quality, timing, and presentation standards.
• Keep coffee stations, bar areas, and service spaces clean and organized.
• Uphold all food safety, sanitation, and company service standards.
• Maintain a polished, professional appearance at all times.

Why You’ll Love Working With Us

• Competitive pay and comprehensive benefits, including a 25% match for 401k!
• Generous employee discounts across Heritage Hotels, restaurants, spa, and retail!
• Complimentary meals during scheduled shifts!
• Free employee parking!
• Growth and development opportunities!
• Supportive, people-first culture rooted in New Mexico pride and community!

Requirements

• Strong beverage preparation and presentation skills.
• Excellent verbal communication and customer service abilities.
• Ability to multitask efficiently in fast-paced environments.
• Strong attention to detail and commitment to quality.
• Team-oriented mindset and strong work ethic.
• High school diploma or equivalent required.
• Experience curating coffee & speciality drinks is a plus.
• Current Alcohol Server Certification may be required.
• Ability to stand for extended periods and lift, carry, push, and pull 20+ pounds.
• Flexible availability including mornings, evenings, weekends, and holidays.