Job Description

Roswyn, a Morgans Originals Hotel

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.

Beverage Preparation & Service

• Prepare and serve premium coffee, tea, and specialty beverages with consistency and artistry.
• Maintain knowledge of beans, brewing methods, and flavor profiles to provide expert recommendations.
• Ensure presentation standards align with Morgans Originals’ luxury brand identity.
• Support food and beverage service by assisting with light snacks or pastries when required.

Guest Experience

• Engage with guests to personalize beverage selections and enhance their experience.
• Handle guest concerns promptly and professionally to maintain satisfaction and loyalty.
• Foster a welcoming and sophisticated café atmosphere that reflects Roswyn’s lifestyle ethos.

Operational Support

• Maintain cleanliness and organization of the coffee bar and service areas.
• Monitor inventory of beans, syrups, milk, and supplies to ensure readiness for service.
• Assist in procurement and supplier coordination to uphold quality and sustainability.
• Operate and maintain coffee machines and equipment with care and precision.

Quality & Compliance

• Uphold hygiene, safety, and sustainability practices in line with hotel policies.
• Ensure compliance with international hospitality standards.
• Maintain consistency across Morgans Originals properties while adapting to Roswyn’s unique identity.