Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

To manage café operations as per the SOP, processes & sales transactions through system (POS). The scope involves food & beverage preparation & arrangement, purchasing, dining set-up, selling and provide other Admin supports when required. Providing excellent customer service by putting our Customers First always.

Duties & Responsibilities:

• Accurate processing of all café sales and cashless transactions (credit card & e-wallet) through the POS system.
• Ensure accurate system closing of café sales transactions after business hours. Check for accuracy & rectify the transactions posted to ensure no discrepancy.
• Adhere to organization SOP to ensure food hygiene, safe and healthy work environment.
• Ensure housekeeping checks are done daily.
• Ensure accuracy in receiving & coordination with vendors on daily food.
• Management of purchasing receipts and delivery order sign off.
• Ensure café and coffee station are correctly set up at the start & end of each day as per the processes.
• Preparation of hot & cold brewed coffee.
• Preparing of light food & fruits for sale.
• Stock Management - ensuring all food, snack & beverages stock is always available and replenish when required.
• Apply First in First out (FIFO) stock usage method to avoid expiry of products & conduct stock count.
• Purchasing of snacks, can drinks, fruits and food at grocery stores or restaurants
• Coordinate on event ordering and ensure food supplied on time and arrangement as per event requirement.
• Good management of all equipment's & cutlery at café.
• Basic knowledge in back-office task including MS Word & Excel and invoices processing.
• Any other assigned Admin operations tasks including managing office supplies (stationery, pantry supplies etc) when required.
• Involve in process enhancement, sustainability & other assigned department/company initiatives.

What do you need to have for this role?

• Candidate must possess at least SPM.
• At least 2 year(s) of working experience in the F&B or related field is required for this position.
• Barista experience would be an added advantage
• Good personal hygiene and healthy
• Hardworking, a good team player, able to multi-task and work with minimal supervision.
• Coffee making & latte art skills will be an advantage
• Managing POS & cashless system
• Good customer management & service skills
• Good communications in Bahasa Malaysia & English
• Basic computer skill with knowledge of MS Word & Excel
• Must be willing to work in Menara Maxis, KLCC

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.