Job Description

Help Deliver the Kalahari Experience

Kalahari Resorts & Conventions is the parent company of Trappers Turn Golf Club. In an area carved by glaciers, with the scenic Wisconsin Dells countryside as their canvas, A MASTERPIECE® was crafted by two-time U.S. Open Champion Andy North and world-renowned golf course designer Roger Packard, creating what many consider to be the ultimate type of facility. Not only does Trappers Turn offer 27 holes of championship golf and a 12-hole par-3 course, elegant year-round dining and a beautiful space to celebrate the holidays, it's also the perfect place to host an event. Whether it's corporate, charity or a special occasion, the award-winning staff is committed to creating an unforgettable experience for all. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities. Treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Trappers Turn Barback/Busser

Kalahari Resorts & Conventions is seeking a Trappers Turn Barback/Busser. In this role, you will provide the guest with a clean and replenished bar and service area. As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Answer questions about food, beverage, restaurant functions, services, and resort services and activities.
• Key in food and beverage orders using computer system and coordinate timing of meal/beverage service with the kitchen.
• Maintain bar area; including keeping the bar top/counters and well areas neat and organized, ashtrays emptied and wiped out, dirty cocktail glasses removed and washed; any napkins, coasters, straws or discarded garnishes cleaned up.
• Remove used tableware between courses; clear and reset tables after guests leave.
• Perform side work duties; cleaning assigned station and other responsibilities as assigned based on business needs.
• Be ready and willing to assist fellow associates (bartenders, barbacks, servers, bussers, host/hostess, and management) as situations rise.

What We’re Looking For

• At least 1 year of front-of-the-house operations is helpful and background in the service industry is a plus
• Good verbal communication and interpersonal skills are a must
• A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.