Job Description

Function (Scope and Main Purpose of Job)

Responsible for organizing and stocking the bars with major supplies and beverage products.

Responsibilities

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience. FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs. FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests. FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here

Specific Responsibilities and Duties

• Assists bartenders in the service of beverages to guests.
• Maintains service stations, cleanliness of bars and re-stocks to par.
• Puts beverage orders away in correct locations, re-stocking of pump room, soda room, and changing out kegs as needed.
• Assists guests in a courteous and friendly manner.
• Stocks main coolers with all beverage products.
• Shovels ice from ice machine into ice bins.
• Maintains deep cleaning of all beverage areas and equipment.
• Abides by all State, Federal, and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests.
• Requires heavy lifting.
• Ensures compliance with all federal and state gaming regulations.
• Understands all PLCB regulations.
• Abides by company and department specific appearance standards.
• Performs additional duties as assigned.

Qualifications

Job Requirements (skills, knowledge, and abilities)

• Must be able to work in smoke filled environments.
• Must be RAMP certified.
• Must be able to obtain and maintain licensure as required by the State Gaming Agency for the position.
• Must have thorough knowledge of approved Responsible Gaming Program.
• Required to work nights, weekends, and/or holidays.

Educational Requirements

• High school diploma or GED preferred.

Physical Requirements

• 24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed.
• Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.
• Ability to stand for long periods of times without sitting or leaning.
• Handling, carrying or lifting items weighing up to 75 pounds.
• Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
• Ability to use near vision, see details at close range.
• Use of going up and down 31 stairs multiple times per day and elevators.

Working Conditions

• 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You may occasionally work in an environment where smoking is allowed.