Gold Key | PHR

Bar Tender - Grain, Hilton Norfolk The Main

Gold Key | PHR  •  Norfolk, VA (Onsite)  •  2 hours ago
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Job Description

Provide friendly, efficient service to bar guests. Depth of beverage knowledge including alcohol, mixology, recipes. Able to recommend drinks, pairings and respond guest preferences. Responsible for bar set-up, mixing & serving drinks as well as clean up of bar area. Able to not only take guest orders but also able to process their checks. Comply with all state, city liquor laws and company alcohol policies.

Responsibilities

Associate Responsibilities specific for this role and Department:

  • Set up assigned station per outlet standards, specifications and inventories.
  • Make & serve drinks to guests & cocktail servers following established guidelines, procedures & policies regarding beverage & safety controls.
  • Greet, interact and engage with guest in a highly professional manner exceeding guest expectations at all times.
  • Accomplish daily assignments and checklists as assigned.
  • Assist other bartenders and servers whenever necessary for total unity and teamwork to ensure efficient and quality service to all guests.
  • Maintain front and back of the house cleanliness standards to ensure that the highest quality products are consistently being delivered to the guest at all times.
  • Manage time and bar section productivity according to the volume of business in all areas.
  • Ring guest checks; collect cash & process credits & room charges in the exact manner outlined by Company policies & procedures.
  • Complete liquor requisitions & supply lists.
  • Know and comply with state and city liquor laws.

    • Qualifications

    TypeQualificationSkill

  • Able to read, write and speak basics English.
  • Able to understand and apply basic multi-tasking skills in order to maintain a cohesive working enviromnet.
  • Able to apply common sense understanding to carry out simple one- or two- step instructions. Able to deal with standardized situations with only occasional or no variation.
  • Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift.
  • Good attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
  • Able to work a flexible schedule including weekends and holidays as required for extremely long hours.
  • Able to add multiply and count money. GENERAL DUTIES:
  • Acknowledge, understand and comply with all Company/franchise policy, procedures and work practices.
  • Attend and participate in all appropriate and/or mandatory meetings and on-going training sessions.
  • Stay aware of Company/hotel/franchise information and changes
    • Education
    • High school diploma preferred

    Experience

    • At least three years experience working as a bartender in high volume/fast paced enviroment

    Skill

    • Must be able to make drinks per standard recipe
    • Must have a high level of wine knowledge
    Gold Key | PHR

    About Gold Key | PHR

    For more than 25 years, Gold Key | PHR has delivered a consistent and impressive record of growth, profitability and market dominance. We have built a team of executives and associates with in-depth experience in hotel and restaurant management, and corporate support.

    Our properties consistently set the bar for excellence, earning accolades from guests, civic leaders, the industry, and the investment community. In this high profile hospitality area, where competition for guests is intense, we strive to deliver superior guest experiences and commensurate business results.

    Community Involvment: Gold Key | PHR recognizes our responsibility to the well-being and betterment of our community and contribute time, money and services to many local, regional and national charities. We are especially proud of three ongoing charitable efforts that our company has created that are changing lives: JT Walk & Beach Party, JT Grommet Island, and Camp Grom.

    www.GoldKeyPHR.com

    Industry
    Travel & Hospitality
    Company Size
    201-500 employees
    Headquarters
    Virginia Beach, Virginia
    Year Founded
    1991
    Website
    goldkeyphr.com
    Social Media