Job Description

A palace of refined luxury and privileged hospitality, Nusa Dua Beach Hotel and Spa is a five stars’ diamond hotel in Bali which has welcomed Kings and Queens, Presidents and Prime Ministers. Since its grand opening for the guests who expect the extraordinary to be imperative and unforgettable holidays experience awaits you at the luxurious Nusa Dua Beach Hotel and Spa. Now, Nusa Dua Beach Hotel & Spa joins Accor with the brand of Handwritten Collection.

Located 25 minutes away from the Ngurah Rai International airport on the sun-drenched shores of beautiful Nusa Dua, the Nusa Dua Beach Hotel and Spa, 23 acres of the sculpted gardens provide an oasis of space and tranquility in the heart of exotic Bali. The accommodation features 381 rooms and suites in a resort hotel that invites you to immerse yourself in the pageantry of one of the world’s famous vibrant cultures.

**Key Responsibilities:**

As Bar Supervisor, you will oversee all aspects of bar operations while maintaining the exceptional service standards our resort guests expect. Your primary responsibilities include:

• Manage bar and beverage service across all resort outlets, including beach and pool areas, ensuring smooth operations and consistent quality standards throughout service hours.
• Coach and develop bar staff members, fostering a collaborative environment that encourages professional growth and maintains high performance standards.
• Deliver outstanding guest experiences by personally addressing inquiries and concerns with professionalism and genuine hospitality, turning every interaction into a memorable moment.
• Uphold all HACCP food safety protocols, allergen management procedures, and alcohol service regulations to protect our guests and maintain our resort's reputation.
• Oversee beverage selection, preparation standards, and inventory management to ensure every drink meets our resort's quality expectations.
• Address operational challenges and guest concerns with diplomacy and sound judgment, maintaining a positive atmosphere for both staff and guests.
• Track bar performance, manage costs, and implement improvements that enhance both operational efficiency and guest satisfaction.

Qualifications

Minimum 2 years of experience in the similar position in 5 stars hotels or resorts.

Posses a great deal of positive attitude with commitment in guest experience & satisfaction.

Good knowledge in HACCP (Food Safety), Alcohol Law and other safety regulations.

High understanding about beverage quality, bar operations and beach/pool outlet management.

Good interpersonal skill, , leadership, coaching and ability to resolve conflict.

Additional Information

Nusa Dua Beach Hotel & Spa always enforce work with passion and ethics with Balinese Hospitality Culture.

We have the legacy of more than 40 years of hospitality since the hotel opens for public in 1983.

Now, with Handwritten Collection, we are more in striving the guest experience in our resort.