Job Description

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

Shenandoah Mansions is a hotel in Richmond, Virginia. The six-story hotel sits nestled in the historic Fan District, a former bohemian enclave where charming, Italianate boulevards read like a pastiched European hangover. Shenandoah Mansions adorns the charms and intellects of the old world, whilst remaining refreshingly American. With 73 guest rooms, including 4 opulent suites, a mystical bar, an elegant restaurant, daily cafe and an on-site retail store, Shenandoah Mansions is an ode to the matriarchs and the grande dames — to witchcraft and fantasy, ghosts and fever dreams. With hidden nooks and corners, there are secrets to uncover within these palatial halls.

About the role

The Bar Manager at Shenandoah Mansions is a hands-on hospitality leader who brings creativity, operational discipline, and genuine care to every guest experience. This individual oversees the daily bar operation, leads and develops a strong team, and partners with Food & Beverage leadership to deliver a distinctive cocktail and beverage program. Our ideal candidate balances elevated service with sound financial management and fosters a positive, collaborative work environment.

Key Responsibilities

• Oversee day-to-day bar operations, including opening and closing procedures, service readiness, scheduling, ordering, and inventory.
• Maintain exceptional beverage quality, cocktail presentation, service standards, and guest satisfaction.
• Develop seasonal cocktail and beverage offerings in partnership with culinary and Food & Beverage leadership.
• Manage beverage costs, labor, inventory, cash handling, purchasing, and financial performance against budget.
• Maintain relationships with beverage suppliers and ensure appropriate purchasing and stock controls.
• Ensure compliance with applicable health, safety, sanitation, and responsible alcohol service requirements.
• Coordinate beverage service for private dining, banquets, special events, and hotel programming.
• Review guest feedback and address service concerns promptly and thoughtfully.
• Maintain bar equipment, cleanliness, organization, lighting, music, and overall atmosphere.

Team Management & Development

• Recruit, interview, onboard, train, and develop bar team members in coordination with hotel leadership and People & Culture.
• Maintain a visible presence during service, leading by example with a hands-on approach.
• Prepare schedules that support operational needs while managing labor costs.
• Provide ongoing coaching, performance feedback, and training in product knowledge, service, and responsible alcohol practices.
• Foster a culture of teamwork, accountability, creativity, inclusion, and professional growth.
• Collaborate with restaurant, events, front office, and other hotel teams to ensure seamless guest experiences.

Preferred Skills & Attributes

• At least 3 years of bar management or beverage leadership experience, ideally in an upscale restaurant, boutique hotel, or cocktail-focused venue.
• Strong knowledge of spirits, wine, beer, mixology, and contemporary cocktail trends.
• Experience with beverage costing, inventory, labor management, and budget accountability.
• Experience with point-of-sale and reservation systems such as Toast, Resy, or OpenTable.
• Exceptional communication, organization, and guest service skills.
• Proven ability to coach, motivate, and develop a high-performing team.
• Calm, adaptable, detail-oriented, and comfortable in a fast-paced hospitality setting.
• Hospitality degree, sommelier education, or relevant beverage certifications preferred.
• ServSafe, TIPS, or similar responsible service certification preferred.
• Ability to work evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to stand and walk for extended periods while working in a fast-paced bar and hospitality environment.
• Ability to lift, carry, push, or pull up to 50 lbs., including beverage inventory, supplies, and equipment.
• Manual dexterity to safely operate bar tools, beverage equipment, glassware, and point-of-sale systems.
• Ability to bend, reach, and perform repetitive movements associated with daily bar operations.
• Ability to work in a busy environment while maintaining attention to detail, safety, and exceptional guest service.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Compensation & Benefits

Annual salary: $60,000

• Health, dental, and vision insurance with company contribution.
• 401(k) with company match.
• Paid time off, sick time, personal days, and paid holidays.
• Food & beverage discounts and discounted hotel rooms.
• Opportunity for growth within Shenandoah Mansions.

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.