Job Description

Petit Crenn, Melbourne is a neighbourhood café and wine bar shaped by the soul of France and the energy of Australia. Classic dishes, prepared à la minute, meet thoughtful wines and cocktails, all guided by seasonality and restraint.

From morning through evening, the space moves with ease, guests order at the bar, settle where they like, and return often. Drinking and eating unfold in a natural rhythm, where everyday moments are elevated through craft and conviviality.

About the Role

Petit Crenn is scheduled to open in October 2026 and will be centrally located in the historic InterContinental Melbourne the Rialto.

As Bar Manager, you will be the face of the bar, reporting directly to the Restaurant Manager. You will lead all bar operations, inspiring and developing a high-performing team while delivering exceptional guest experiences. Working alongside passionate professionals, you will champion a brand renowned for its excellence, authenticity, and innovation, ensuring every guest interaction reflects our commitment to outstanding service, premium beverages, and memorable moments.

Duties and Responsibilities

• Oversee the efficient day-to-day operation of the bar, ensuring service standards are met and exceptional guest experiences are delivered.

• Ensure all bar areas are opened, operated and closed in accordance with departmental standards and procedures.

• Manage guest feedback and complaints professionally, keeping the Restaurant Manager informed of significant issues and outcomes.

• Process guest transactions accurately and in line with company policies and cash-handling procedures.

• Ensure compliance with all health, safety and licensing regulations across bar operations, equipment and practices.

• Maintain beverage quality standards, ensuring consistency in preparation, presentation and service.

• Drive beverage knowledge, training and upselling capability across the team.

• Ensure effective use of POS and inventory systems, with accurate transaction recording and team training.

• Support beverage promotions, special events, seasonal menus and sales initiatives.

• Maintain administrative processes relating to reservations, events, staff records, stock ordering and operational documentation.

• Track business levels, sales performance, guest trends and operational metrics to support planning and decision-making.

• Monitor beverage costs, stock levels, wastage, breakages and departmental expenses.

• Conduct stocktakes, manage inventory and investigate stock variances.

• Promote financial awareness and responsible use of stock, equipment, consumables and glassware.

• Demonstrate strong commercial acumen, including understanding KPIs, revenue drivers, average spend, labour costs, beverage margins and profitability.

• Analyse financial and operational reports to identify opportunities to improve revenue, profitability, efficiency and guest satisfaction.

• Drive sales through beverage programs, promotions, upselling initiatives and team engagement.

• Recruit, train, coach and lead team members, fostering a positive, high-performing culture aligned with company values.

• Develop team capability through coaching, mentoring and training for current and future roles.

• Manage rostering, annual leave and labour resources to meet operational requirements.

• Maintain Workplace Health & Safety compliance and ensure all team members receive required training, including responsible service of alcohol, equipment operation, hazard awareness and emergency procedures.

• Perform other duties as outlined in the position description or directed by Management.

What We Need from You

• You must hold a valid and unrestricted work visa to work in Australia

• At least 2-3 years previous leadership experience as a Bar Manager in a high-end restaurant, wine bar or luxury hotel

• Excellent knowledge of Australian and European wines, and spirits

• Strong experience with classic cocktails, a natural creativity in developing new ideas as well as a genuine interest in keeping abreast of trends impacting the bar industry.

• Valid Victorian Responsible Service of Alcohol Certification

• Qualifications in Hotel Management and/or Food & Beverage related field preferred

• Excellent interpersonal skills.

• A team player, ability to work in a fast-paced environment and prioritise workloads, as well as assist in supporting the team with other duties as required