Job Description

Job Requirements

• A hospitality-first mindset
• Excellent communication skills, strong interpersonal skills, and conflict-resolution skills
• Ability to lead by example while supporting and developing a team
• A thorough knowledge of mixology, wines, liquor, and cocktails
• Collaborates with Overture staff to increase communication regarding events identifies creative ways to build sales and develops and markets specialty drinks
• Builds strong relationships with all members of management, including BOH, and works to maintain positive communication within the team
• Attends weekly manager and BEO meetings, contributes where necessary
• Understands all bar equipment operations, and bar storage areas and maintains organization and preventative maintenance schedule
• Ability to manage and record inventory accurately and efficiently each period
• Maintains relationships with all beverage vendors and completes beverage orders each week
• Manages events including all following steps: FOH prep, setup, execution, and breakdown following the conclusion of events
• 2 or more years of bartending experience, management experience is preferred
• Will be required to obtain ServeSafe Food Manager License and Operator License upon hire

Responsibilities:

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• To implement and maintain high standards of customer service, and effectively handle complaints and service issues.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the food hall’s preventative maintenance programs.
• Work as a team leader and mentor to all support staff.
• Act as a liaison and build relationships with current and future food hall vendors.
• Maintain open lines of communication with management on a regular basis.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the food hall, employees, and guests.
• Other duties, as assigned.

Qualifications:

• Proven track record in bar and restaurant management. References and background checks are required.
• Skillset should include computer proficiency, POS knowledge, inventory control, purchasing, marketing, and promotions.
• Problem-solving and conflict-management skills.
• Ability to be well organized, think clearly, focus on details, and work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Wisconsin Bartender License