Job Description

NOW HIRING: Restaurant Supervisor – Bar Louie

Chicago Marriott Northwest | Hoffman Estates, Illinois

Position: Restaurant / Bar Supervisor

Employment Type: Full-Time

Pay Rate: $18.00–$20.00 per hour, depending on experience

Joining: Immediate

Location:

Chicago Marriott Northwest

4800 Hoffman Boulevard, Hoffman Estates, IL 60192

Job Summary

Chicago Marriott Northwest is seeking a responsible, energetic, and service-oriented Restaurant / Bar Supervisor to join the Bar Louie team. The ideal candidate will have previous restaurant, bar, or hotel food and beverage experience, strong communication skills, and the ability to lead and support a team in a fast-paced hospitality environment.

The Restaurant Supervisor will assist the Restaurant Manager with daily operations, supervise front-of-house employees, maintain service standards, address guest concerns, and ensure smooth restaurant and bar operations. This position requires a hands-on individual who can lead by example and deliver excellent customer service.

Key Responsibilities

1. Daily Restaurant and Bar Operations

• Supervise daily restaurant and bar activities to ensure efficient operations.
• Monitor dining and bar service to maintain high standards of quality and hospitality.
• Ensure proper opening, closing, and shift handover procedures.
• Monitor restaurant cleanliness, organization, and overall appearance.
• Assist the management team with daily operational requirements.

2. Team Supervision and Leadership

• Supervise and coordinate the activities of restaurant and bar staff.
• Assign daily duties and ensure employees complete their responsibilities.
• Assist with training, coaching, and onboarding new employees.
• Prepare or assist with employee schedules as needed.
• Motivate team members and promote a positive working environment.
• Report employee performance or operational concerns to management.

3. Guest Service and Satisfaction

• Ensure guests receive friendly, attentive, and professional service.
• Welcome guests and assist with seating and service-related requests.
• Handle guest complaints and resolve concerns promptly.
• Monitor guest satisfaction and communicate feedback to management.
• Ensure service standards are consistently maintained.

4. Food and Beverage Operations

• Coordinate with kitchen and bar teams to ensure timely food and beverage service.
• Monitor food presentation, beverage quality, and order accuracy.
• Assist with inventory checks, stock replenishment, and product rotation.
• Help minimize food waste and maintain proper portion control.
• Ensure responsible alcohol service and compliance with applicable regulations.

5. Cash Handling and Administrative Duties

• Monitor POS transactions and ensure accurate billing.
• Assist with cash handling and shift-end reconciliation.
• Maintain daily operational records and shift reports.
• Report inventory shortages and maintenance concerns to management.
• Support the Restaurant Manager in meeting operational and sales goals.

6. Safety and Compliance

• Maintain cleanliness and sanitation throughout restaurant and bar areas.
• Ensure employees follow food safety and workplace safety procedures.
• Monitor compliance with company policies and operational standards.
• Promote responsible alcohol service and a safe environment for guests and employees.

Qualifications and Requirements

1. Previous experience in restaurant, bar, or hotel food and beverage operations preferred.
2. Prior supervisory or team-lead experience is an advantage.
3. Strong knowledge of restaurant and bar service operations.
4. Excellent verbal communication and interpersonal skills.
5. Ability to lead, motivate, and coordinate a team.
6. Strong customer service and problem-solving abilities.
7. Familiarity with POS systems, cash handling, and restaurant procedures.
8. Ability to work in a fast-paced environment and handle multiple responsibilities.
9. Flexible availability to work evenings, weekends, and holidays as required.
10. High school diploma or equivalent preferred.

Compensation

Pay Rate: $18.00–$20.00 per hour, based on relevant experience and qualifications.

How to Apply

Interested candidates with a background in restaurant, bar, or hospitality operations are encouraged to apply.

Join Chicago Marriott Northwest and become part of the Bar Louie team, helping deliver exceptional food, beverage, and guest service experiences.