Job Description

NOW HIRING: General Manager – Bar Louie

Chicago Marriott Northwest | Hoffman Estates, Illinois

Position: General Manager – Bar Louie

Employment Type: Full-Time

Salary: $68,000–$70,000 per year

Joining: Immediate

Location:

Chicago Marriott Northwest

4800 Hoffman Boulevard, Hoffman Estates, IL 60192

Job Summary

Chicago Marriott Northwest is seeking an experienced, energetic, and results-driven General Manager for Bar Louie to oversee daily restaurant and bar operations. The ideal candidate will have a strong background in restaurant or hotel food and beverage management, excellent leadership skills, and a passion for delivering exceptional guest experiences.

The General Manager will be responsible for leading the restaurant team, maintaining high standards of food and beverage quality, managing financial performance, increasing revenue, and ensuring smooth and efficient operations. The successful candidate will create a welcoming atmosphere for guests while fostering a positive, accountable, and service-oriented team culture.

Key Responsibilities

1. Restaurant and Bar Operations

• Oversee all daily restaurant, bar, and lounge operations to ensure smooth service.
• Maintain high standards of food quality, beverage presentation, cleanliness, and hospitality.
• Ensure compliance with company policies, brand standards, and applicable health and safety regulations.
• Monitor service quality and resolve operational issues promptly.
• Ensure proper opening, closing, and shift-management procedures are followed.

2. Team Leadership and Development

• Recruit, hire, train, supervise, and develop restaurant and bar employees.
• Prepare staff schedules based on business volume and operational requirements.
• Establish clear performance expectations and maintain accountability across the team.
• Conduct performance reviews, provide coaching, and recognize outstanding performance.
• Promote teamwork, professionalism, and a positive working environment.

3. Guest Experience and Customer Service

• Ensure guests receive attentive, courteous, and professional service.
• Address guest complaints and resolve concerns promptly.
• Monitor guest feedback and implement improvements to service quality.
• Maintain a lively, welcoming, and professional restaurant and bar atmosphere.
• Build guest loyalty through consistent service and hospitality.

4. Financial Management and Profitability

• Develop and manage operating budgets to achieve revenue and profitability goals.
• Monitor sales, labor costs, food costs, beverage costs, and other operating expenses.
• Review financial reports and implement strategies to improve performance.
• Control inventory, reduce waste, and maintain appropriate portion and product standards.
• Identify opportunities to increase sales through promotions, events, and improved service execution.

5. Food and Beverage Management

• Oversee food and beverage service to maintain consistent quality and presentation.
• Coordinate with kitchen personnel to ensure efficient food preparation and timely service.
• Monitor inventory levels, purchasing, storage, and product rotation.
• Ensure responsible alcohol service and compliance with applicable liquor regulations.
• Maintain food safety, sanitation, and cleanliness standards throughout the operation.

6. Compliance and Administration

• Maintain accurate sales reports, inventory records, schedules, and other operational documentation.
• Ensure compliance with applicable federal, state, and local regulations.
• Oversee proper cash-handling, point-of-sale, and end-of-day reconciliation procedures.
• Coordinate with hotel management and other departments when necessary.
• Implement operational improvements to enhance efficiency and profitability.

Qualifications and Requirements

1. Previous experience in restaurant, bar, lounge, or hotel food and beverage management is required.
2. Prior General Manager, Restaurant Manager, or comparable leadership experience is strongly preferred.
3. Experience managing restaurant teams, budgets, inventory, and daily operations.
4. Strong knowledge of food and beverage service, cost controls, and restaurant profitability.
5. Excellent leadership, communication, organizational, and problem-solving skills.
6. Ability to recruit, train, motivate, and retain employees.
7. Familiarity with POS systems, sales reporting, inventory management, and scheduling software.
8. Knowledge of food safety, sanitation, and responsible alcohol service requirements.
9. Ability to work flexible hours, including evenings, weekends, and holidays, as business needs require.
10. High school diploma or equivalent required; a degree in hospitality management, business administration, or a related field is preferred.

Compensation

Annual Salary: $68,000–$70,000, depending on relevant experience and qualifications.

How to Apply

Qualified candidates with a strong background in restaurant and bar management are encouraged to apply. We are looking for a hands-on leader who can drive operational excellence, develop a high-performing team, and deliver an outstanding guest experience at Bar Louie.

Join Chicago Marriott Northwest and lead our Bar Louie team toward exceptional service and business success.