Job Description

The purpose of this position will work with the bar to facilitate the smooth flow of service to customers by the Bartender/Server.

• This position will work with the bar to facilitate the smooth flow of service to customers by the Bartender/Server.
• Performs the service of replenishing bar stock, lounge upkeep, and assisting with any food issues.
• Responsible for cleaning tables/bar and ensuring condiments are stocked.
• Checks and maintains the required par levels and maintains cleanliness on assigned station.
• Obtains replacement stock from the warehouse inventory in accordance with established procedures - lifting boxes and kegs of beer.
• Assists bartender in providing maximum efficiency and service levels by retrieving guests special requests, and during busy times icing drink glasses and pouring non-alcoholic drinks.
• Address concerns and questions.

• Ability to stand and walk, and mobility to move easily around the entire property for an entire shift.
• Must be physically mobile with reasonable accommodations including the ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
• Read, write legibly, understand and speak English.
• Excellent customer service/communication skills.
• Ability to respond to visual and oral signals.
• Handle a knife to chop fruit.
• Process cash transactions accurately.
• Maneuver two-wheel dolly in crowded area.
• Areas of responsibility should be neat and clean at all times.
• Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.