Job Description

BANQUET SET-UP

DEPARTMENT: Banquets

REPORTS TO: Banquets Manager

STATUS: Non-Exempt

Reporting to the Director of Banquet Operations and Banquet Captains, this position is primarily responsible for the accurate set-up and break-down of banquet functions as indicated on the function sheet instructions and diagrams, including banquet props and decorations.  This position is also responsible for cleaning and maintaining all areas and equipment used for banquet functions to ensure a positive guest experience.

PRIMARY JOB DUTIES:

Set-up tables, chairs, podiums, staging, risers, dance floors, signs, decorative elements, and other banquet equipment for meetings, private dining and catering events in accordance with customer contract requirements.

Ability to read and follow Banquet Event Order instructions and diagrams.

Properly clean and set meeting rooms and banquet functions per specifications BEO or as given by Banquet Management including vacuuming, cleaning walls and windows/mirrors.

Perform general cleaning tasks as assigned by Banquet Management, using company-issued cleaning products to adhere to sanitation standards and ensure proper care of furniture and facilities.

Pick-up and deliver equipment and supplies to scheduled rooms.

Transport and store all tables, chairs and other equipment needed for setting up and tearing down banquet functions.

Read, review, and make changes to daily calendar and event function sheets according to instructions from the Banquet Management and Sales/Catering Department.

Perform light maintenance on equipment in need of repair.

Proper care of meeting room supplies such as linen, pads, pens/pencils and candy, etc. Refresh meeting rooms as needed.

On a continuous basis, keep service corridors, pre-function space, and storage areas cleaned and organized.

Service every meeting room by emptying trash, removing dirty plates, cups, linens and glasses.

Perform duties as requested, such as cleaning up unexpected spills or moving furniture in and about the property

On a daily basis, clean and maintain meeting spaces in accordance with company standards.

Promptly notify management of any hazards, guest service issues or security issues.

Approach all encounters with guests in a professional, courteous and service-oriented manner.

Maintain a neat and clean appearance and adhere to grooming, dress code/uniform policy.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to handle multiple tasks and maintain a friendly outgoing personality.

Ability to effectively communicate with management and peers.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Displays commitment to the Company by demonstrating initiative toward assigned tasks and willingness to learn

Must be available to work varied shifts, including weekends and holidays.

PHYSICAL DEMANDS:

Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds.

Ability to stand on feet or walk up to 8 hours.

Requires manual dexterity to use and operate all necessary equipment. Use hands or fingers, handle, or feel; stoop, kneel, crouch, or crawl; reach with hands and arms. Reach at shoulder level and below waist frequently, above head occasionally.

Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.