Job Description

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity water, we’re also committed to bringing clean water to one million people in Africa. 

Banquets Set-Up

Kalahari Resorts & Conventions is seeking a Set-up. In this role, you will work behind the scenes bringing events of all sizes to life! You’ll be setting the stage, literally, for everything from elegant weddings to casual business meetings to massive conventions, helping transform empty ballrooms into unforgettable experiences as you set up and break down a variety of events – as no two days are the same! Work closely with the set-up crew, event service staff, and AV team to meet event deadlines and watch as an empty space transforms due to perfectly placed furniture and dedicated hard work.

As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure event spaces are perfectly arranged according to specifications, creating a welcoming and seamless environment for our guests. Your attention to detail and efficiency will directly enhance both guest satisfaction and the overall success of events.

Key Responsibilities

• Ensure the correct and timely setup of all Banquet Event Order (BEO) functions which include meeting rooms, breaks, audio visual and other equipment.
• Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, floors, walls, walks, doors, windows, heating/air conditioning units, etc.
• Break down banquet space after the completion of functions and ensure that all equipment and supplies are stored properly.
• At all times be attentive, friendly, helpful, and courteous to guests, fellow associates and management.

What We’re Looking For

• We do require that you have weekend and evening shift availability.
• No prior experience in Event Services? Not a problem! We will train you on the ins and outs of this entry-level position, focusing on creating moments that will last a lifetime!
• Must be able to stack, push, and move banquet equipment throughout the convention center.

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 
• 401(k) matching, paid time off, and holiday compensation 
• Health, dental, and vision coverage for full-time associates 
• Employee appreciation events, discounts, and perks at all resorts 
• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.