Job Description

The National is hiring for a Banquet Server.

You should join our team if you believe...

• That exceptional service is about making every guest feel genuinely welcomed, valued, and cared for.
• That the details matter, from a perfectly set table to anticipating a guest's needs before they have to ask.
• That great hospitality combines professionalism, knowledge, warmth, and genuine attention to every guest.
• That food and beverage service should be elevated, polished, and memorable.
• That teamwork between Banquets, Kitchen, Bar, and other departments is essential to a successful event.
• That every event is an opportunity to create an UNMATCHED MOMENT.

You’re a great fit for this role if you love...

• Welcoming guests warmly and professionally and providing attentive service throughout their event experience.
• Delivering elevated food and beverage service with confidence, poise, and attention to detail.
• Learning menus, ingredients, preparation methods, allergens, and seasonal offerings so you can confidently answer guest questions.
• Providing thoughtful food and beverage recommendations, including wine, cocktails, and non-alcoholic options.
• Executing proper wine service, including presenting, opening, and pouring wine according to established service standards.
• Following responsible alcohol service practices and all applicable regulations.
• Providing polished service techniques, including coursed meals, proper plate presentation, tableside service, and other banquet service standards.
• Accurately taking and delivering orders while maintaining proper timing and coursing throughout the event.
• Communicating closely with Kitchen and Bar Curators to keep service flowing smoothly.
• Maintaining impeccable tables throughout an event, including clearing, resetting, and keeping the table presentation polished.
• Anticipating guest needs and providing attentive, unobtrusive service without interrupting the guest experience.
• Handling guest questions, concerns, and special requests with discretion, empathy, and urgency.
• Jumping in to support fellow Curators and contributing to a culture of teamwork, excellence, and hospitality.
• Keeping service areas clean, organized, and sanitary throughout every event.

We’re excited to have you join us because...

• You understand that outstanding banquet service is about much more than delivering food and beverages.
• You bring a genuine passion for hospitality, food, and beverage.
• You are confident communicating with guests and can remain poised and professional in a fast-paced environment.
• You have a strong eye for detail and take pride in providing polished, personalized service.
• You are eager to build your knowledge of wine varietals, regions, vintages, food pairings, and service protocols.
• You can balance multiple guest needs while maintaining a calm and welcoming presence.
• You understand the importance of food safety, responsible alcohol service, cleanliness, and sanitation.
• You are dependable, flexible, and willing to work evenings, weekends, holidays, and varying event schedules based on business needs.
• You take pride in maintaining a polished appearance and consistently following grooming and uniform standards.
• You believe great hospitality means anticipating what guests need and creating moments they will remember.

Education and Experience

• Previous banquet, fine dining, upscale hospitality, restaurant, or hotel experience preferred.
• Strong knowledge of food, beverage, and service standards preferred.
• Willingness to learn and develop knowledge of wine varietals, regions, vintages, food pairings, and proper wine service.
• Must obtain and maintain any required state or local alcohol service permits or certifications.
• Must obtain and maintain any required state or local food service certifications.
• Strong communication and interpersonal skills.
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Ability to remain calm, poised, and professional under pressure.
• Passion for hospitality, food, beverage, and creating memorable guest experiences.
• Ability to follow restaurant and banquet policies, service standards, safety procedures, and sanitation requirements.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and varying event times based on business needs.
• Must maintain a polished, professional appearance and adhere to all grooming and uniform standards.

Work Environment and Physical Requirements

• Ability to stand and walk for extended periods throughout a shift.
• Ability to lift and carry trays, dishes, glassware, equipment, and other items weighing up to 25 pounds.
• Ability to safely carry and maneuver trays and service equipment throughout banquet and event spaces.
• Ability to use hands and fingers with precision for detailed service techniques.
• Ability to work in a fast-paced banquet environment where guest needs, event timelines, and service requirements may change quickly.
• Ability to safely handle food, beverages, glassware, serving equipment, and other materials according to established procedures.
• Ability to maintain cleanliness and organization in all service areas throughout an event.
• Ability to wear required personal protective equipment based on job responsibilities.

Here’s the Core of Coury Hospitality:

We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

What else do YOU need to know...

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.