Job Description

Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more.

At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Division: FB Beverage (FBV004)

Band 1U

Banquets Houseperson

Primary Responsibilities:

Duties include the set-up/breakdown of all banquet rooms and other function areas, as well as storage of all banquet equipment. Keep the equipment in good condition and ensure that all storage areas and banquet rooms are clean and orderly. Report any damage equipment. Assist in other departments’ porter needs as assigned. Consistently perform tasks as specified on the sequence of service standards and SOPs.

Essential Duties

• Review all banquet event orders and follow set-up specifications.
• Transport equipment to/from function area.
• Set-up and break-down functions for hotel events.
• Replenish food and beverage for functions, refresh meeting rooms.
• May pick-up, deliver, or move items for guests.
• Communicate with guests, manager and other departments regarding any concerns or changes with functions.
• Keep work and storage area clean and orderly.
• Properly store equipment and props.
• Complete work assignments in a timely manner.
• Consistently perform tasks as specifies on sequence of service standards and SOPs.
• Ensure proper safety policies and procedures are followed.
• Perform other related duties as assigned or required.

Other Duties

• Assist in other departments’ porter needs as assigned.
• Assist waitstaff with their set-up, servicing guests or replenishing buffets.
• Report or complete work orders to repair damaged equipment.
• Attend function meetings.

Working Conditions:

• Normal office conditions.
• Indoors in banquet function room.
• Outdoor banquet function venue with various weather conditions.
• Storage rooms that may be hot, musty and dusty
• Travel between hotels

Work Hours:

• Able to work shift and days determined Banquet Manager.
• Able to work over 40 hours per week when needed.

Equipment Use:

• Telephone and radio
• Able to use various office equipment including but not limited to calculators, photocopiers and facsimile machines.
• Hand truck to move chairs and other supplies.
• Utility cart to transport banquet supplies and equipment.
• Flatbed cart or vehicle to transport tables and other heavy items.
• Ladders to climb and set-up props.

Mental and Physical Demands:

• Able to prioritize and organize workload to insure deadlines are met.
• Able to manage stressful and challenging situations.
• Able to stand, walk, reach and bend during most of shift
• Able to lift, carry, push, pull up to and over 50 lbs.

Communication Demands:

• Able to communicate verbally and in writing to employees, managers and guests/clients.
• Able to communicate over the phone/radio.

Minimum Qualification Requirements:

• Able to read event orders
• Able to do basic arithmetic
• Department of Health TB clearance.
• At least 18 years of age if serving alcoholic beverages
• Must be pleasant, friendly and smiling
• Driver’s license if operating company vehicles

We appreciate your interest in joining our 'Ohana. Due to our numerous inquiries, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form.