Job Description

Job Responsibilities:

• Have full knowledge of beverage lists and promotions, menu items and preparation methods.
• Follow all Hotel Service Standards.
• Sets up all meeting rooms to the specifications of the guest.
• Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units.
• Quickly and efficiently retrieves all materials needed for setup of banquet facilities, including those events outside of normal convention space.
• Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere.
• Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely banquet service.
• Maintains safe and sanitary conditions in all banquet service areas and for all banquet service equipment.
• Follows company standards of hospitality.
• Demonstrate full knowledge of banquet areas and keep banquet service areas properly stocked and cleaned.

Skills and Qualifications:

• Flexibility to work in shifts, including weekends, evenings, and holidays.
• Understanding of hygiene and food safety rules.
• Physical ability and stamina to carry heavy trays and stand for long hours.
• Ability to multitask and remain calm and professional in a fast-paced environment.

Educational Requirements:

• Relevant Certification in the area.
• At least one year experience in the hotel industry.
• Excellent written and verbal English communication skills are essentials.