Job Description

About Us:

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama’aina hotel of choice to stay and to work.

Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits.

The Ala Moana Hotel’s Banquet staff is responsible for providing an exceptional dining experience for our guests who are hosting and attending a banquet function.

Responsibilities include but not limited to:

• Set-up, service and breakdown of functions from the laying of tablecloths through the final stripping off of dirty linen.
• Organizes and maintains cleanliness in banquet storage and service area. Report any discrepancies regarding service area and equipment to the Banquet Captain.
• Uses the Catering order as a guide, sets up according to established departmental procedures.
• Attends pre-function meeting with supervisors and clarifies any questions with regard to service of food and beverage.

Qualifications

Qualified candidates must possess:

• Minimum of six (6) months of Waithelp and/or customer service experience
• High school diploma or equivalent
• Previous experience in banquet service preferred.
• Ability to work in a fast paced environment, handle multiple tasks and detail oriented.
• Ability to communicate in English, both verbally and in written format.
• Liquor Commission Card (yellow)

Additional Information

Salary:

$16.00 - $17.38 per hour

Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.