We are currently seeking a full-time Banquet Houseperson for our property.
Duties and Responsibilities:
· Ensure that details are followed from the banquet event order (BEO).
· Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner.
· Ensure that the banquet area is maintained in a clean, organized, and safe condition.
· Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and ensure all equipment is stored in the designated area.
· Always be present in room and greet guests upon arrival.
· Immediately relay guest compliments or complaints to management.
· Submit maintenance requests to the engineering department for broken or damaged equipment.
· Assist staff with room set ups, food service, and clean up when necessary.
· Maintain StepStone and hotel standards of food, beverage, and quality guest service.
· Ensure guest satisfaction by delivery of an exceptional product.
Requirements:
EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
