Job Description

Job Summary: Provides exceptional experiences for hotel guests by consistently delivering friendly, personalized service while setting meeting space, and delivering food and beverage services. Meets all property and industry related health and safety guidelines to support the well-being of guests, team members, and the local community.

Requirements

Job Duties:

• Set banquet room and meeting space per company standards and corresponding banquet event orders.
• Ensure the safety and security of our guests by maintaining guest privacy at all times.
• Ensure meeting space is clean, and well-maintained prior to, during, and following meetings and events.
• Transport tables, chairs, AV equipment, and banquet linen from back of house to designated meeting room or event space.
• Assist in the setting of an event prior to service, ensure event space is properly cleaned following service.
• Return tables, chairs, AV equipment, and banquet linen from meeting room or event space to back of house.
• Listen to guest requests and concerns, and resolve in a professional and courteous manner.
• Demonstrates a positive attitude, and maintains a professional appearance.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Previous banquet set-up experience preferred.
• Ability to communicate with guests, and team members, in a professional manner.
• Ability to learn safety, emergency, and accident prevention policies and procedures.
• Ability to lift tables, chairs, and other equipment up to 50 lbs.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to stand for extended periods of time.