Job Description

The primary role of a Banquet Server is to ensure all guests are served in a friendly and courteous manner using appropriate procedures, in accordance with The Charleston Place standards. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

Duties/Responsibilities:

• Ensure service to all guests at banquets, receptions, and off-premises catering functions follows established standards, and is consistent, efficient, and courteous.

• Set tables; serve meals (food and beverages); clear tables.

• Be thoroughly familiar with each event’s menu items, ingredients, beverages, etc. and deliver exceptional service while anticipating guests' needs.

• Assist with function set-up and breakdown and consistently check tables and side stands during shift.

Required Skills/Abilities:

• Understanding of the luxury & quality environment.

• Strong positive attitude and ability to initiate a light conversation with guests.

Education and Experience:

High school diploma or equivalent.

Physical Requirements:

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

• Must be able to lift equipment, supplies, etc. of at least 30 pounds; push and pull equipment , supplies, etc., at least 100 pounds.

• Regularly required to stand, walk, talk and hear; frequently required to use hands to finger, handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch. Requires manual dexterity sufficient to operate standard Banquets equipment. Must be willing to ride elevators.

• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.

• The role may require extended periods of time on your feet, especially during peak hotel hours or events.

• Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.

• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

BHC  is an equal employment opportunity employer.   Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.