Job Description

Job DetailsJob Location: JW Marriott Turnberry Miami Resort & Spa - Aventura, FL 33180Job Category: Hospitality - HotelScope of Position
The Banquets Server will anticipate, meet and exceed our guests needs to attain the highest levels of quality and cleanliness in all areas of Banquet operations. He/she will provide prompt, courteous and efficient food and beverage service in a luxury brand inspired hotel environment, where attention to detail is key.
Position Requirements
Professional demeanor appropriate for a luxury environment.
Basic computer knowledge Point of Sale (POS) systems.
Previous food and beverage experience in a luxury hotel setting preferred.
Food handling certificate is an asset.
Knowledge of food and wine an asset.
Responsibilities
Greet each guest in a sincerely warm, friendly manner using the guests name, minimum of three times.
Demonstrate JW Marriott Turnberry Miami Resort & Spa service standards in all interactions.
Know your shifts and station assignments.
Know the ingredients, preparation, and proper presentation of all menu items and specials and ensure that every product delivered to the guest adheres to the highest quality possible.
Remain observant and always responds to each guest.
Provide prompt, courteous and efficient food and beverage service.
Maintain cleanliness and condition of the work areas and equipment.
Perform all assigned side works regularly, promptly, and correctly.
Make appropriate suggestion of food and beverages, if applicable.
Take guests' order promptly according to standards.
Receive and service beverage orders promptly according to standards.
Perform wine service according to procedures.
Ensure table maintenance is up to JW Marriott Turnberry Miami Resort & Spa hotel standards during the entire dining experience as per sequence of events.
Key in order on the Point of Sale (POS) terminal promptly and accurately.
Participate in departmental meetings and shift line-ups.
Perform any other reasonable duties as required by management.
Education
High school diploma or GED.
Skills and Abilities
Ability to communicate in the English language. Second language is a plus.
Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
Knowledge of proper chemical handling, cleaning techniques and use of equipment/machinery.
Physical Requirements
Able to work in a fast paced environment.
Be physically fit in order to lift, pull and push items up to 50 pounds.
Also requires standing/walking/reaching and bending throughout shift.
Qualifications