Job Description

Job Location: Lincoln, CA 95648
Position Type: On CallEducation
Level: High School
Job Shift: Any
Job Category: Food & BeverageThe Banquet Server is responsible for providing banquet dining service and special event support to all Guests in an efficient, courteous, and professional manner displaying a high standard of customer service. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
- Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
- Deliver food orders following the sequence of service. Monitor Guest needs ensuring all requests are promptly fulfilled in their function assignment.
- Participate as a Team Member with staff in producing a smoothly and efficiently run operation that meets the highest standards of customer service.
- Assist with event preparation, set up, and closing, including, but not limited to setting up and packing away tables, table cloths and place settings, and buffets.
- Respond to Guest questions and concerns, and direct concerns to appropriate management.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen.
- Maintain a positive and cooperative attitude, and perform duties with a professional appearance and mannerism.
- Provide prompt, efficient, and courteous service to Guests according to departmental standards.
- Maintain a high level of cleanliness and awareness of sanitary practices. Ensure that all areas are kept clean and free of any potential hazards.
- Maintain knowledge of all available menu items and service requirements.

Qualifications
- High school diploma or equivalent education preferred.
- Prior restaurant or banquet serving experience preferred.
- Ability to maintain composure in a fast-paced environment.
- Must be able to communicate effectively with Guests, Team Members, and management in both written and verbal form.
- Ability to maintain a flexible work schedule including holidays, weekends and evenings.
- Must be at least 18 years of age.
- Must be able to obtain UAIC Tribal Gaming License.
Physical Requirements:
- Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols.
- Ability to move up to 250 lbs. using a hand truck or flatbed cart with or without assistance.
- Ability to lift, maneuver, and move items weighing up to 50 lbs.
- Must be able to bend and reach to a height of six (6) feet with or without assistance.
- Must be able to stand and walk for prolonged time periods.
- Manual dexterity to operate job related equipment.
If you feel that this position is a great match for your interests and skills, click the button to apply. Thank you again for considering joining the Thunder Valley Casino Resort team!