Job Description

The DoubleTree by Hilton Spokane is looking to add to our hospitality team! Located in the heart of downtown Spokane near Riverfront Park, the Spokane Convention Center, shopping, dining, and entertainment, our hotel offers an exciting and fast-paced hospitality environment focused on teamwork and exceptional guest experiences. If you are passionate about hospitality and looking to grow your career, apply today!

Summary

At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Benefits

Tips

Travel Perks

Optional Daily Pay

Health/Life Insurance

401(k)

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Your Role

As Banquet Server, you’ll help bring events to life by setting up banquet spaces, serving food and beverages, and ensuring exceptional service throughout each function. You’ll work closely with your team to create memorable guest experiences in a fast-paced, service-driven environment. This role is ideal for someone who thrives on Social Intelligence, brings Grit to every shift, and works Stronger Together with the team.

What You’ll Do

• Prepare banquet rooms by setting up tables, linens, place settings, centerpieces, and beverage stations
• Set up all buffet equipment and ensure presentation aligns with brand and Resolute Road Hospitality standards
• Serve food and beverages to guests promptly, courteously, and professionally
• Clear tables, remove linens, and reset rooms as needed for future events
• Store all banquet equipment and perishable food properly after events
• Maintain a positive, professional approach with guests and team members
• Respond quickly to guest requests or concerns and ensure satisfaction
• Support coworkers and lead by example in creating a service focused environment
• Prepare for upcoming banquets by folding napkins, replenishing condiments, and completing pre-event tasks
• Adhere to safety and sanitation policies to ensure a clean, hazard free work area
• Follow all company policies and procedures, including brand standards and compliance with federal, state and local laws (OSHA, EEOC, wage and hour, and health codes)
• Other duties as assigned by supervisor or management

Knowledge, Skills & Abilities

• Strong communication and customer service skills
• Ability to work efficiently in a fast paced, team environment
• Previous banquet or waitstaff experience preferred but not required
• Knowledge of catering practices a plus
• Proficiency in English

Education & Experience

• High school graduate or GED preferred
• Prior hospitality or banquet experience preferred but not required

Licenses & Certifications

• Food Handlers Card Required
• TIPS or equivalent training

Additional Information

Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization

Requirements

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