Job Description

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 17 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee.

At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business.

We look for people who have what we call a "hospitality heart," characterized by a commitment to providing excellence, a passion for taking care of our guests, and a “can-do” attitude. We're a family-run business, and we consider our team members part of The Bartolotta Restaurants family.

– Banquet Server

Direct Supervisor: General Manager, Management Team

The Banquet Server is responsible for setting up banquet events, carrying trays, serving guests, and assisting event cleanup to ensure the needs of the client are met.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Daily set-up and breakdown of food and beverage products for catered events.
• Food preparation for daily activities and scheduled events.
• Serving food and beverage product to event participants, vendors, and host clients.
• Assist with event coordination; table set-ups, place settings, serving areas and discarded products.
• Assist with event clean up; on-site or off-site, all plates, dishes, silverware, glassware, linens, chairs, and garbage.
• Assist with moving catering products back to catering kitchen.
• Print food and product labels and signage for buffets.
• Maintain participation awareness of upcoming catering events and event orders.
• Maintain a clean and professional appearance and uniform.
• Communicate effectively with guests and managers to handle last minute requests.
• Communicate effectively with Catering Director and Chefs; assist when needed.
• Due to the nature of our business, team members are expected to be available and work weekends, late evenings, and Holidays, as needed.

Requirements

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.

Education and Experience:

• Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
• Previous experience as a server preferred.
• Must successfully complete restaurant training course.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.