Job Description

We are seeking an enthusiastic and detail-oriented Banquet Server to join our dynamic hospitality team. As a Banquet Server, you will play a critical role in ensuring our guests have an exceptional dining experience at various events, including weddings, corporate gatherings, and other special occasions. This is a perfect opportunity for individuals who thrive in fast-paced environments and have a passion for delivering outstanding customer service. A complete job description is included below.

The Banquet Server position sets up for an event, provides exceptional customer service throughout the entire event, and cleans up after the event.

Duties/Responsibilities:

• Assist with the complete setup and breakdown of the banquet area.
• Provide the highest quality of service to guests throughout the event.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests’ needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies and special requests to the appropriate person.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.
• Actively participates in the set up of banquet rooms and service of food and beverage to guests.
• Displays awareness and compliance with hotels security, safety, emergency and energy procedures.
• Performs other duties as assigned. The company reserves the right to add or change duties at any time.

Required Skills/Abilities

• Excellent interpersonal and customer service skills.
• Ability to respond quickly and accurately to guest requests.
• Excellent attention to detail.
• Excellent teamwork skills.
• Excellent written and verbal communication abilities.
• Good analytical and problem solving skills.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.

Education and Experience:

• High school diploma or GED.
• Restaurant or event experience preferred

Physical Requirements:

• Able to stand and walk for prolonged periods
• Able to climb ladders
• Able to climb stairs
• Able to walk hallways and perimeter of property
• Able to twist, bend, reach and pull
• Able to lift up to 50 pounds

Competitive Compensation and Benefits including health, dental and vision insurance along with 401(k) plan. We are an equal opportunity employer and a drug-free workplace. This is a position which will require work on weekends, nights and holidays. Please, no phone calls about this job!

EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.