Department: Banquets
Compensation: Service Charge Pool (Commission-Based)
Training Wage: $16.50/hour until proficiency
Schedule: Variable Day & Evening Shifts
Availability Required: Weekends, Holidays, and Peak Seasons
Location: Sundance Mountain Resort
We are seeking professional, hospitality-driven Banquet Servers to support weddings, conferences, and special events in a luxury resort environment. This is a hands-on, fast-paced role that combines refined guest service with event setup, room resets, and breakdown.
Our Banquet Servers play a key role in creating warm, memorable guest experiences while maintaining high service and operational standards. This position is ideal for individuals who are dependable, self-motivated, physically active, and take pride in delivering exceptional hospitality.
Provide warm, attentive, and professional service to guests during events
Execute buffet service, plated meals, and passed appetizers to resort service standards
Anticipate guest needs and respond with urgency and professionalism
Assist with full event setup including tables, buffets, linens, and service stations
Perform room flips and resets, including moving and arranging heavy tables and furniture
Maintain clean, organized service areas and event spaces before, during, and after events
Replenish buffets and beverage stations throughout service
Break down events and return rooms to standard setup
Lift and transport banquet equipment including crates of plates, linen bags, and supplies
Work cooperatively with Sales & Catering, Culinary, Supervisors, and Management
Note: In our operation, Banquet Servers support both service and setup/breakdown responsibilities.
Excellent hospitality skills and a genuine desire to create positive guest experiences
Strong initiative and the ability to stay busy without constant supervision
Professionalism, reliability, and attention to detail
Commitment to cleanliness, organization, and high operational standards
Team-oriented mindset with strong work ethic
Ability to work in a fast-paced, physically active environment
Valid driver's license and ability to occasionally operate company vehicles
Must be 21+ and able to obtain Food Handler and Alcohol Service Permits within 30 days
Hospitality attitude is essential. We can train service steps; we cannot train genuine warmth, initiative, and professionalism.
This role requires a highly flexible schedule due to the nature of weddings and resort events. Weekend, holiday, and peak season availability is required.
This position is best suited for individuals with consistent availability. It may not be ideal for applicants with limited schedules, frequent travel plans, or extended absences during busy seasons (including summer). Early morning events (as early as 5:00 AM) and late-night receptions are common.
This is a physically active position that includes:
Standing and walking for long periods (often up to 20,000 steps per shift)
Occasionally working shifts up to 10 hours
Frequently lifting heavy items including crates of plates and banquet equipment
Moving and resetting large banquet tables and furniture
Competitive service charge-based earnings (primary compensation structure)
Employee dining and resort discounts
Active Season Pass
401(k) with company match
This is not a traditional restaurant serving role. Banquet Servers must be comfortable with formal service standards, large-scale events, and physically active shifts that include setup, room resets, and breakdown in addition to guest service.
Sundance Mountain Resort is a year-round mountain community on 6000 pristine acres featuring 95 cottages, 15,000 sq. ft. of meeting space, 2 nationally recognized restaurants, bar, deli, extensive mountain recreation, general store, spa, and art studio. Developed by Robert Redford in 1969 to foster an alliance between art and recreation while maintaining the integrity of the land. Sundance Programming celebrates independent voice in music, film, literature, and fine arts.
Years of experimentation and refinement have ultimately resulted in what we now call Sundance. The Sundance Institute, the spectacular skiing, the stunning natural scenery, and the tasteful excellence of the accommodations combine to make Sundance dynamically unique. Sundance’s ability to blend process and place that puts it in uncharted waters on a steady course of its own.
People here come from all walks of life, but one belief is shared: our community should represent who we are and what we believe. Sundance is an arts community, a recreational community, a community of people who appreciate the beauty of nature and feel the responsibility to preserve it.
We want to help you find those elements of the Sundance experience which will most meet your needs and your dreams. As you'll see, Sundance has many shapes, many moods, and many possibilities. Somewhere in our community awaits an experience which belongs to you and we are committed to helping you find it.
