Job Description

Do you thrive in the fast-paced world of events? Are you a hospitality mastermind with an eye for detail? Then we have the perfect role for you!

The Renaissance Framingham Hotel is searching for an experienced and detail-oriented Banquet Manager to join our dynamic beverage & food team. As the maestro of all things events, you'll be the one calling the shots – coordinating, supervising, and directing unforgettable beverage & food experiences for every function and gathering on our property.

Renaissance Framingham Hotel & Conference Center, a Colwen Hotels property, is a fully reimagined, castle-inspired destination featuring newly renovated guestrooms, elevated event spaces, and three vibrant dining outlets. Join our team and be part of an exciting new chapter as we bring this refreshed hotel experience to life for every guest.

But that's not all! You'll also be a strategic leader, keeping costs in check while wow-ing both guests and associates with your expertise. Plus, you'll get to wear multiple hats, taking the reins of the bar & restaurant operations on a regular basis.

Think you have the chops? This could be your chance to orchestrate incredible events and leave a lasting impression on everyone who walks through our doors!

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

• Oversee, coordinate, supervise and direct catered and non-catered functions
• Control food and beverage cost while driving guest satisfaction
• Work closely with sales teams and Hotel General Managers at assigned hotel
• Recruit, interview and hire food and beverage staff associates for assigned hotel
• Train and support all banquet associates and ensure performance in accordance with established hotel brand/Colwen standards
• Set departmental targets and objectives, work schedules and budgets
• Ensure sequence of service standards are met
• Strict adherence to all applicable food and beverage standards
• Develop menus with other members of food and beverage team
• Ongoing communication with staff through regular departmental meetings (document agenda and attendance)
• Pre shift meetings daily or as needed
• Ensure staff is up to date with information related to drinks, specials, wines, beers etc.
• Audit for efficient operation of bar and cost controls
• Monitor liquor sales and product mix
• Educate and maintain proper controls with bartenders
• Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
• Maintain proper inventory controls and order supplies
• Receive, check and document all food and beverage deliveries
• Perform accurate cash-out procedure at shift end
• Evaluate market trends and ideas for liquor specials and presentation
• Perform other duties as assigned

Requirements:

• 2 years banquet, event or food and beverage management experience (hotel experience preferred)
• Excellent interpersonal and customer service skills
• Reliable with the ability to multi-task
• T.I.P.S. and ServSafe certification (within 30 days if certification is expired)
• Strong Leader of people
• Excellent verbal and written communications skills
• Familiar with common computer software programs, ability to operate POS system
• Must be willing to work rotational work schedule including nights, weekends and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs
• Career Advancement Opportunities

Compensation:

Salary Range: $60K - $65K

1. Colwen Hotels is an equal opportunity employer. EOE M/F/D/V