Job Description

Established in 1928, the West Shore Country Club was envisioned as a place where friends could gather for social and recreational activities. Over the years, as membership grew, our original vision has remained true. Located on 164 rolling acres in the heart of South Central Pennsylvania, our club offers the finest in golf, tennis, swimming, dining and social activities for your leisure times. Our variety of banquet settings can accommodate parties from a small business meeting to a grand wedding celebration. Our beautiful clubhouse and impeccably groomed grounds add to the aura of quiet sophistication that is the West Shore Country Club.

We are seeking a motivated and passionate Food & Beverage (F&B) Manager to join our team. The ideal candidate enjoys leading the staff and providing our members with excellent dining experiences.

The Banquet Manager oversees all aspects of banquet and special event operations, ensuring smooth execution, exceptional service, and member and guest satisfaction. As a key leader within the Food & Beverage team, the Banquet Manager works closely with the Clubhouse Manager, Executive Chef, Catering Director, and other department leaders to ensure successful and efficient events.

This position offers a very competitive salary commensurate with experience, plus many benefits listed below. If you are a dynamic leader with a passion for hospitality management, we invite you to apply for this exciting opportunity.

Key Responsibilities will include:

• Oversee all banquet and special event operations, ensuring smooth execution, exceptional service standards, and high member and guest satisfaction
• Plan, coordinate, and execute banquet events, including staffing requirements, service flow, timelines, and room setups
• Act as the primary liaison between clients, banquet staff, and club leadership to ensure all event expectations are met
• Hire, train, schedule, and supervise banquet staff, including banquet captains, servers, bartenders, setup, and support staff
• Lead pre-function meetings, assign service stations, and coordinate the timing of all courses and service elements
• Serve as on-site event leader and Manager on Duty during assigned functions, addressing issues promptly and professionally
• Greet members and guests, act as Head Waiter for special functions when needed, and handle member and guest concerns
• Ensure all events are properly staffed in accordance with approved staffing ratios
• Maintain accurate inventory of banquet equipment, supplies, and service items; oversee purchasing and receiving procedures
• Ensure accurate billing of banquet events and timely submission of charges to the accounting department
• Conduct post-event evaluations to assess performance, gather feedback, and identify opportunities for improvement
• Ensure compliance with health, safety, sanitation, and food safety regulations
• Regularly inspect banquet service areas to maintain cleanliness, safety, organization, and equipment readiness
• Participate in staff training, professional development, and scheduled management meetings
• Assume Closing Manager responsibilities when assigned

West Shore Country Club is dedicated to the happiness and health of our employees and their families. We ensure that our full-time employees enjoy a comprehensive benefits package which features:

• Comprehensive medical coverage with substantial employer premium assistance for employee coverage.
• Vision Insurance
• Dental Insurance
• Company Paid Disability and Life Insurance
• 401(k) Retirement Plan
• Paid Holidays
• Paid Vacation
• Professional association membership and continuing education opportunities

West Shore Country Club offers the following benefits to all employees:

• Paid on the job training
• Fun and enjoyable work environment
• Limited Employee Golfing Privilege
• Company Provided Meals
• Employee Appreciation and Engagement Events
• Employee Referral Program
• A Winning Team for all to succeed!!

Requirements

• Bachelor’s degree from a four-year college or university preferred.
• Hospitality or Business Management major preferred
• Two or more years of related experience preferred
• Private club or hospitality industry experience with management/supervisory experience

West Shore Country Club is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status and complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act.

Applicants requiring special accommodation during and after the application process can contact our Human Resources department at (717) 761-4530 ext.1107.