Job Description
Job Location: Casino - Tuolumne, CA 95379
Position Type: Full Time
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- - - SUMMARY: Responsible for managing and coordinating all functions within Black Oak Casino Resort property. Responsible for production of each event scheduled on the Black Oak Casino Resort property.
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- - - Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)
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- - - - Oversees the day-to-day operations of Black Oak Casino Resort banquet staff.
- - - - Ensures customer service standards are attained.
- - - - Coordinates banquet functions with kitchen, sales and clients.
- - - - Conducts performance conversations and counsels employees on performance problems.
- - - - Supervises and trains banquet staff.
- - - - Interviews and hires banquet staff.
- - - - Attends weekly Banquet Event Order (BEO) meetings.
- - - - Works with clients to ensure functions have everything provided for function to run smoothly.
- - - - Maintains accurate and detailed banquet event orders for all departments.
- - - - Provides banquet work schedule, writes performance appraisals and administrates pay increases.
- - - - Maintains knowledge of Black Oak Casino events, promotions, programs and services.
- - - - Assists Catering Sales Manager in providing guests accurate BEO quotes on all events, including timelines, food and beverage costs and labor costs.
- - - - Provides employee training and sets standards for Banquet Department.
- - - - Provides planning and strategy for future functions.
- - - - Ensures budget requirements are adhered to.
- - - - Ensures staffing is sufficient for daily functions.
- - - - Performs other duties as assigned.
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Qualifications
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- - - Mandatory Requirements:
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- - - - Must be at least 21 years of age.
- - - - Must possess a high school diploma, G.E.D. or equivalent.
- - - - Must have two years of sales/catering-related experience and/or training specific to banquets and catering.
- - - - Must have a Bachelor’s degree or an equivalent combination of education and 3 to 5 years’ experience.
- - - - Must complete Food Handler or ServSafe and Responsible Alcohol Service certification, or have proof of current certification.
- - - - Must possess and maintain a valid California driver license and Black Oak Casino driver’s permit.
- - - - Must have strong interpersonal skills to achieve guest service standards.
- - - - Must have knowledge of regulations governing food preparation and service.
- - - - Ability to work as a team leader.
- - - - Must have knowledge of accounting, data processing, audio visual equipment and management.
- - - - Must be able to successfully communicate expectations and manage personnel.
- - - - Must have experience as a Bartender.
- - - - Must be able to pass a mandatory drug test.
- - - - Must be able to obtain a valid gaming license.
- - - - Must provide evidence of employment eligibility in the U.S.
- - - - Must possess excellent communication and writing skills.
- - - - Must be able to communicate proficiently in English.
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- - - Physical Demands:
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- - - - Required to lift up to 10lbs.
- - - - Must be physically able to perform all job requirements.
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- - - Work Environment:
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- - - - Must be able to work in a non-smoke free environment.
- - - - Must be able to work in a noisy environment.
- - - - Must be able to work all shifts, weekends, holidays, and special events.
