1. Greet function organizers on arrival and ensure that their requests are dealt with
2. Co-ordinate the day-to-day operations of the Banquet floor to obtain maximum profit and maximum guest satisfaction
3. Ensure the details on the event order are delivered
4. Follow up problems which may arise from event orders and room allocations and rectify as soon as possible
5. Maintain master file of banquet functions
6. Oversee all service, banquet set-ups, meeting room set-ups, cocktail party set-ups
7. Ensure rooms, quality of food and final set up are inspected regularly
8. Ensure all equipment requests are fulfilled
9. Develop Standards & Procedures, in keeping with the hotel policies and procedures.
10. Ensure all the staff carry out the tasks according to the S&P
11. Manage the maintenance of equipment
12. Control stock and monitor stock security procedures
13. Direct and control all subordinate associate to ensure that all day-to-day operational matters are handled on time and guest expectations are met
14. Provide guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities
15. Oversee the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations
16. Liese with the Kitchen, Stewarding, Bars, Housekeeping and Engineering to ensure that the operation runs smoothly in areas of joint responsibility
17. Prepare duty rosters and implement vacation and public holiday schedules.
18. Assist in the planning and execution of promotional activities as directed
19. Maximize revenue in the outlet by implementing up selling procedures
20. Monitor and control the financial performance of the outlet controlling costs and expenses.
21. Participate in the preparation of the outlets annual Departmental budget as directed.
22. Direct and control all subordinate associate to ensure that all day-to-day operational matters are handled on time and guest expectations are met
23. Provide guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities
24. Oversee the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations
25. Liese with the Kitchen, Stewarding, Bars, Housekeeping and Engineering to ensure that the operation runs smoothly in areas of joint responsibility
26. Prepare duty rosters and implement vacation and public holiday schedules.
27. Assist in the planning and execution of promotional activities as directed
28. Maximize revenue in the outlet by implementing up selling procedures
29. Monitor and control the financial performance of the outlet controlling costs and expenses.
30. Participate in the preparation of the outlets annual Departmental budget as directed.
Laguna Phuket, nestled alongside a pristine 3km beach with the magnificent Andaman Sea as its scenic backdrop, stands as the foremost integrated destination in Asia. Spanning a vast 1,000-acre parkland and beachfront, and just a short 25-minute drive from Phuket International Airport, Laguna Phuket is home to six upscale hotels, a variety of residential options, an award-winning 18-hole golf course, opulent spas, exceptional dining choices, and an array of facilities and amenities.
The destination also offers a comprehensive selection of serene and luxurious residential communities suitable for living or investment. With options ranging from affordable condominiums to extravagant villas by the pool for living near the beach, Laguna Phuket presents an ideal chance to adopt coastal living while enjoying all that Phuket has to offer.
Laguna Phuket caters to everyone, offering abundant opportunities for enjoyment, romance, relaxation, and discovery. Whether it's a trip with friends, a family vacation, a romantic getaway, or a serene and luxurious residential community for living or investment, Laguna Phuket has something for everyone.
