Hilton

Banquet Houseperson (Full-Time) - Hilton Orlando Buena Vista Palace

Hilton  •  Orlando, FL (Onsite)  •  4 hours ago
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Job Description

Here’s what you’ll do during a typical day:

  • Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
  • Prepare banquet space with care: Complete table and chair set up according to the requirements for each function
  • Ensure a clean and inviting space: Clean and prep banquet rooms, ensuring all walls and surfaces are spotless
  • Monitor the room: Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an

exceptional guest experience

What are we looking for?

A Banquet Set Up Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • High School Diploma, GED, or equivalent combination of education and experience preferred
  • Previous experience in banquet set-up, housekeeping, food and beverage, event operations, or hospitality preferred
  • Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
  • Ability to lift, carry, push, or pull up to 50 pounds on a regular basis and perform repetitive physical tasks throughout the shift
  • Ability to stand, walk, kneel, bend, climb, and move furniture and equipment for extended periods of time
  • Strong attention to detail and ability to follow Banquet Event Orders (BEOs), room diagrams, and event specifications
  • Ability to work independently and as part of a team in a fast-paced environment
  • Demonstrated commitment to delivering exceptional guest service
  • Strong communication and interpersonal skills
  • Ability to maintain a professional appearance and represent Hilton in a positive manner
  • Basic understanding of workplace safety practices and proper equipment handling+

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in a large hotel, convention center, resort, or conference facility
  • Experience setting up banquet rooms for meetings, conferences, weddings, and special events
  • Familiarity with banquet equipment, staging, dance floors, risers, and audiovisual support requirements
  • Bilingual communication skills
  • Knowledge of hotel operations and event execution standards
Hilton

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
McLean, VA
Year Founded
1919
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