Job Description

Job Summary

As a Banquet Houseperson, you play a vital role in ensuring the smooth setup, maintenance, and breakdown of banquet functions. You will assist the banquet team by preparing event spaces to meet the highest standards of presentation and functionality. Whether setting up tables, chairs, linens, or other equipment, your attention to detail and commitment to guest satisfaction will enhance each event's success.

What You’ll Do

• Set up banquet rooms according to event specifications, including arranging tables, chairs, linens, and decorations.
• Maintain cleanliness and organization of banquet storage areas, ensuring supplies are readily available.
• Work closely with banquet staff to ensure timely execution of setups, breakdowns, and resets between events.
• Assist with moving and arranging audio/visual equipment as needed for various functions.
• Respond to guest requests during events to provide exceptional service and meet their needs.
• Communicate with the banquet team and management to address any event-related issues or special requests.
• Ensure that banquet spaces are clean, organized, and ready for the next event immediately after a function.
• Maintain safety standards by following proper procedures when lifting or moving heavy objects and setting up equipment.
• Perform other duties as assigned to support the banquet department and overall hotel operations.

Requirements

What You Bring

Previous experience in banquet setup or a similar role is preferred.

Ability to lift and move heavy equipment and furniture (up to 50 lbs).

Strong organizational skills and attention to detail.

Ability to work both independently and as part of a team.

Flexibility to work various shifts, including evenings, weekends, and holidays, based on event schedules.

Strong communication skills and a commitment to providing excellent guest service.

A proactive attitude with a willingness to take on additional tasks as needed.

JOIN HCW HOSPITALITY

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.

Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace.