Job Description

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Performs general clean up tasks, maintains banquet rooms and other areas and hotel in general. Responsible for collecting and distributing linens, setting up meeting space as well as fulfilling any additional guest requests.

What you’ll be doing

DUTIES AND RESPONSIBILITIES:

• Perform general cleaning tasks using standard hotel cleaning products, as assigned by a manager to adhere to health standards.
• Perform other duties as requested by manager, such as cleaning unexpected spills, restocking closets, or moving linen, waste and operational supplies.
• Assist with any operational duties to execute special guest requests.
• Clean areas and perform duties not included in the standard work description to resolve unexpected operational situations.
• Collect and distribute linens, stock in proper locations, keep track of inventories for the day.
• Remove waste from the service areas.
• Clean assigned areas by using correct equipment and designated cleaning Provide guests with requested items and supplies.
• Set up event rooms as per BEO guidelines.
• Confirm set up with Captain or manager prior to events.
• Gather and bring to the event space all supplies required for the event: including tables, linens, chairs, pens, note pads, water glasses, mint bowls or anything outlined in the BEO.
• Set up and break down all furniture and equipment in event spaces as per BEO.
• Set up and remove required AV equipment provided by the hotel including but not limited to: projectors, screens, power strips, VGA cords, flip charts.
• Set up water pitchers and re-fresh during events. Break down and store all equipment in designated storage spaces.
• Work closely with team members and members of the management team on projects.
• Comply with the standards of the Hotel
• Maintain banquet rooms and employee areas; ensure compliance with all established standards, related to cleanliness, maintenance, safety and security.
• Report and correct any observed discrepancy to established standards.
• Maintain organization and cleanliness of banquet storage spaces.

QUALIFICATIONS AND REQUIREMENTS:

• Some previous housekeeping experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evening, weekends, and holidays.

Anticipated Pay Range & Additional Job Information

• Pay rate $19.60

Union Property: Pay rate outlined follows contract requirements.

Unite Here Local 17

Sonesta Recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including:

• Medical, Dental and Vision Insurance
• Paid Vacation and Sick Days
• Holidays and Personal Days (Floaters)
• 401(k) Retirement Plan

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.