Job Description

Job Location NC The Umstead Hotel and Spa - Cary, NC 27513 Position Type Full Time Job Shift Flex AM/PM

The banquet houseman is responsible for event setup, breakdown and cleanliness of all banquet FOH and BOH areas.

Job Requirements:

• Able to lift a minimum of 75lbs over the course of a shift
• Able to stand/ walk for an extended period over the course of a shift
• Must be able to work a flexible shift that includes nights, weekends and holidays

Leadership:

• Setting up the event rooms in accordance with hotel standards, taking direction from the BEO and/or diagrams.
• Placing bottled water and candy amenity out for each guest in the AM and refreshing during lunch
• Steaming/ Ironing linens
• Performing room turns as needed
• Assisting servers with refreshes/ cleaning of rooms during breaks
• Assisting guest to transport/ move boxes/ equipment within hotel as need
• Working independently with little supervision in breaking down/ resetting rooms at the conclusion of an event.
• Taking care to protect the hotels equipment and assets from damage
• Cleaning and maintaining the banquet areas in accordance with hotel standards
  -
  • Vacuuming, Dusting, Mopping, Wiping, Sweeping
  • Possibly learning to use the carpet shampooer
• Organizing and maintaining banquet linen storage
• Organizing and maintaining banquet equipment storage
• Polishing glasses for the meeting room setups
• General Knowledge:
  -
  • Table Types and Sizes
  • Basic Room Configurations
  • Linen Types and Uses
  • Basic Understanding of Banquet Event Order (BEO)
  • Lifting/ Carrying Safety
  • Equipment Safety
  • Hotel Behavior Standard

Qualifications

• High school or equivalent preferred
• 1-2 years as a banquet houseman in a hotel preferred
• Must be fluent in English

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Experience:

• Food Service: 1 year (Preferred)