Job Description

Overview

As a Banquet Coordinator at our expansive resort, you will play a vital role in supporting the successful execution of events across 295,000 sq. ft. of meeting and banquet space. Working alongside a team of over 100 banquet professionals, you will be responsible for administrative coordination, event logistics, and communication across departments to ensure seamless delivery of world-class service. This position requires strong organizational skills, exceptional attention to detail, and advanced experience with Excel and Google Docs. Banquet or hospitality experience is highly preferred. Pay Rate $24.00 - $26.00 #towncountrysd

Responsibilities

• Serve as the primary administrative support to the Banquet leadership team.
• Create, update, and distribute daily and weekly event order documents, staff schedules, setup diagrams, and tracking logs.
• Manage and maintain banquet reports, checklists, and staffing documentation using Excel and Google Docs.
• Track and monitor event details (i.e., room sets, timelines, equipment needs) and communicate changes promptly to relevant teams.
• Support with inventory tracking and ordering of supplies and banquet equipment.
• Collaborate with Event Services, Culinary, Housekeeping, and Engineering to ensure accurate setup and smooth flow of operations.
• Assist with onboarding documentation, timekeeping reviews, and employee communication.
• Attend pre-convention and pre-shift meetings to support the operations team and clients.
• Assist with payroll support, labor reports, and post-event reconciliation.
• Provide exceptional service and professional communication in all guest and internal interactions.

Qualifications

• Advanced proficiency in Excel and Google Docs is required.
• 2+ years of banquet, event operations, or hotel administrative experience preferred.
• Knowledge of event orders, room setups, and banquet operations strongly desired.
• Excellent organizational, communication, and multitasking skills.
• Ability to maintain professionalism and confidentiality with sensitive information.
• Experience with scheduling software and timekeeping platforms a plus (e.g., HotSOS, Kronos, etc.).
• Strong attention to detail and ability to thrive in a fast-paced, high-volume environment.
• Flexibility to work weekends, holidays, and early/late shifts as needed.

Physical Requirements:

• Must be able to sit, stand, walk, and move around the property for extended periods.
• Must be able to lift, push, and pull up to 30 lbs occasionally (event materials, binders, supplies).
• Ability to climb stairs, bend, stoop, and reach to access storage and event setups.
• Comfortable working in various indoor/outdoor event spaces in different weather conditions.
• Must be able to work in a fast-paced environment, moving between administrative and on-floor support as needed.