
The Banquet Captain is responsible for supervising and coordinating all banquet events to ensure a seamless and exceptional guest experience. This position requires strong leadership skills, attention to detail, and the ability to manage a team of banquet servers and support staff efficiently. The Banquet Captain ensures that all events are executed according to hotel standards and client expectations while maintaining high levels of service and hospitality.
Oversee the setup, service, and breakdown of banquet events, ensuring compliance with banquet event orders (BEOs).
Ensuretables, chairs, linens, table settings, buffets, and decorations are properly arranged according to event specifications.
Coordinate with culinary and beverage teams to ensuretimelyfood and drink service.
Supervise and direct banquet servers, bartenders, and support staff, providing clear instructions and expectations.
Conduct pre-shift meetings to review event details, assignments, and service standards.
Train and mentor staff to upholdhigh levelsof hospitality and professionalism.
Address any performance or guest service issues promptly and professionally.
Serve as the primary point of contact for event hosts, ensuring their needs and requests are met.
Maintain astrong floorpresence during events to oversee service andassistas needed.
Handle guest inquiries, special requests, or concerns with professionalism and efficiency.
Ensure all guests receive prompt and courteous service throughout the event.
Review BEOs to confirm event details and communicate updates to the team.
Maintain inventory of banquet supplies and request replenishments as needed.
Assistin scheduling and assigning shifts for banquet staff.
Work closely with the Banquet Manager and Sales/Catering teams to ensure flawless event execution.
Assistwith other related tasks as reasonably assigned by management.

Mainsail Lodging & Development is a Tampa, Florida based company that specializes in hotel, apartment and resort property management and development, marketing and sales.
Mainsail prides itself in searching for unique lodging opportunities with a purpose. Our properties and experiences are varied, but our commitment to excellence is always the same.
The company’s foundation is built on developing key relationships with customers who require various lodging needs and finding a way to fulfill those needs in a profitable way.