Job Description

Job Location: Hilton Bayfront St. Pete - ST PETERSBURG, FL 33701
Position Type: Full Time
Salary Range: $10.98 - $10.98 Hourly

Job Shift: Any
Job Category: Hospitality - Hotel

Position Summary: The banquet captain is responsible for supervising all aspects of any function assigned. Oversee and coordinate the set-up, service and breakdown of assigned functions, maintaining high standard of service.
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Attend Banquet Event Order meetings to review plans of action for banquet events.
- Receive room function assignment and review BEO for any last minute changes.
- Ensure all functions are posted correctly on the event board.
- Greet guest upon arrival.
- Supervise service staff on the floor.
- Assign servers and set-up staff their duties and stations for each function.
- Direct and oversee the service of assigned functions.
- Know the menu for each function and be able to explain the ingredients and preparation method.
- Communicate with Executive Chef to ensure accurate count of guests seated.
- Check staff’s assigned pre and post side work duties.
- Inspect table place setting, including linen, china, glass, silverware and condiments for correct placement by staff and for cleanliness.
- Ensure liquor is pulled for the bars and bartenders are ready at least 15 minutes prior to the start of the event.
- Ensure proper set up of buffet tables and other stations used for the event.
- Ensure all scheduled functions take place on time. All rooms and server are ready 15 minutes before stated BEO time.
- Has complete knowledge of computer system including creating checks.
- Assist staff as needed.
- Know and comply with state food handling and liquor laws.
- Engage guests in a cordial, efficient and professional manner and resolve any guest complaints.
- Present guest with final check and have them sign it.
- Ensure all untouched food is returned to the kitchen.
- Assist with all set up and side work.
- Schedule accordingly to ensure all set up and side work is complete
- Adhere to hotel grooming and uniform standards.
- Perform any additional tasks requested by management.
Equal Opportunity Employer
M/F/Veteran/Disability
Drug Free Workplace
Kolter Hospitality Participates in E-Verify

QualificationsEducation: High school education/GED.

Experience: previous experience in a hotel or related field preferred.
Hours required: Scheduled days and time vary based on hotel needs. Must be able to work weekends.
Skills and Abilities: Must be able to pass TIPS certification/alcohol awareness training and food handler training.
Knowledge or and ability to operate a computer.
Ability to stand/walk for long periods of time
Ability to regularly lift and/or move up to 35 pounds.
Ability to provide friendly guest service with a smile.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.