Hillcrest Country Club Los Angeles

BANQUET CAPTAIN

Hillcrest Country Club Los Angeles  •  $35/hr  •  Los Angeles, CA (Onsite)  •  2 months ago
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Job Description

Job Location: Hillcrest Country Club - Los Angeles, CA 90064
Position Type: Full Time
Salary Range: $25.00 - $35.00 Hourly

The Banquet Captain will ensure that members and guests have a pleasant and memorable experience at member-sponsored private events and that expectations of member-hosts are met. Under the supervision of the Banquet Manager, he or she will oversee and monitor all aspects of assigned events including set-up, service and breakdown. The Banquet Captain will assist in the scheduling, supervision and training of staff and oversee temporary staff to ensure Club standards for performance and safety are consistently met. He or she will coordinate food service between the kitchen and servers and respond to server requests for help with any issues they cannot handle themselves. Calm under pressure, the Banquet Captain will display a true customer service orientation, be able to respond effectively to anything that comes up during service and know when to escalate to the next level of management.

Qualifications
- At least 3 years of previous experience in a similar luxury environment, including at least one year as a supervisor, manager or lead
- Knowledge of and experience with food and beverage industry standards and best practices; strong knowledge of wine a plus
- High school graduate level education
- Enthusiasm, a service-first mindset, and a passion for the hospitality and service industry
- A 5-star attitude and warm-friendly personality
- A strong work ethic and team player abilities; able to shift priorities quickly and respond to changing circumstances effectively
- Strong verbal and written English-language communication skills; able to communicate effectively and professionally with all stakeholders; bi-lingual Spanish preferred
- Able to supervise effectively; to motivate and inspire team members to work to their maximum potential and resolve problems quickly and effectively
- Good computer skills including Microsoft Word, Excel, email and POS. Able to learn new programs and applications quickly and easily
- Organized and proactive, able to effectively organize paper and electronic files as well as storage for physical objects
- Punctual and reliable with exceptional personal presentation
- Lift up to 20 lbs.
Hillcrest Country Club Los Angeles

About Hillcrest Country Club Los Angeles

Groucho Marx famously said, “I would never be a member of a Club which would have me as one of its members…” just before he and the other Marx brothers joined Hillcrest Country Club.

In 1920, a foursome at San Gabriel Country Club had this far-fetched notion of wanting to create their own private country club and spent several weeks quietly searching for a suitable site and finally came across a charming little parcel of rolling hills on Pico Boulevard, a half day’s drive from downtown on an old dusty road.

During the first years of the Club’s existence, it quickly became recognized as one of the premier country clubs in the nation. Prominent members of the community flocked to join.

One of the many ways the Club has distinguished itself from other premier Clubs has been by its unparalleled and unwavering commitment to a host of worthy charitable organizations. Members are required to donate time and money to philanthropic pursuits to continue membership in good standing. This is reflected in the benefits package provided for Team Members which includes which provides a Scholarship Fund for post-secondary education for all Team Members and their dependents.

As a Team of professionals we are guided by our core values - Professionalism, Integrity, Teamwork, Gratitude and Kindness. These create our culture, inform our decisions and motivate our actions.

Today, our Club consists of a newly remodeled 18-hole golf course, 9-hole short course and the best practice facilities in Los Angeles; 10 tennis courts plus a clay court; 6 dining venues; 3,500 square feet of banquet/event space; a state-of-the-art gym; world-class pool complex; brand new lounge sports-bar and renovated men's locker room. We are are recognized as a Platinum Club, making us one of the top 100 clubs in the land.

Industry
Arts & Entertainment
Company Size
51-200 employees
Headquarters
Los Angeles, California
Year Founded
1920
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